Plaza Lincoln
Leesburg, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Worst communication ever!!! While I was waiting in the waiting area (which I was told it would take 2 and 1/2 hours for my service) half way thru I was told the mechanic went to While I was waiting in the waiting area (which I was told it would take 2 and 1/2 hours for my service) half way thru I was told the mechanic went to lunch!!! xxx!!! I would of thought that he would have finished the job before going to lunch. So 4 hours and 10 minutes later it still was not finished (car was supposed to be detailed after service) I told them to forget about detail I was leaving.... When I addressed my concerns to service manager I was told "any normal person takes a lunch regardless if the customer is waiting" Not this girl.... NEVER AGAIN!!!! More
Blindsided When I arrived I was sent to Ray who said my cost would be $189 today. WHAT??? The last oil change was free. He gave me a pamphlet that showed wha When I arrived I was sent to Ray who said my cost would be $189 today. WHAT??? The last oil change was free. He gave me a pamphlet that showed what the services were and said the next maintenance would be more expensive. I was not prepared to pay that so I said no. Oil only. If I had known I may have agreed, but I had no idea about these maintenance charges. More
MKz lease trade in to 2019 Nautilas I brought my 2017 MKZ to verify the procedure for buy out or lease back. I tried out the NEW Nautilus and Scott explained the price & variables of I brought my 2017 MKZ to verify the procedure for buy out or lease back. I tried out the NEW Nautilus and Scott explained the price & variables of leasing that car. I left the dealership with the new2019 Nautilus! More
Distant I found the Sherri friendly and co-operative. I found the Troy friendly and co-operative. But I also found that seeing I was purchasing my leased ve I found the Sherri friendly and co-operative. I found the Troy friendly and co-operative. But I also found that seeing I was purchasing my leased vehicle no one was particularly interested in my business. I wasn't even asked if I might consider a trade. I wasn't offered any services. In fact I was appalled to find out after I got home I had been charged some 699.99 for "vehicle preparation" and nothing had been done to my vehicle to warrant the charge. Not an inspection. Not an oil change. Not even an offer for a car wash. When I questioned this I was told the charge was "required by law". Now I found that preposterous but I won't waste my time challenging it. In addition I just received the registration for the vehicle and the address is wrong. The difference between when I first leased my Lincoln on a scale of 1-10. When I leased my treatment was a ten. When I buy it it's a 3 and only because the folks involved were pleasant, efficient and except for the registration issue and vehicle prep quite professional. The whole thing felt like the dealership was saying "we aren't making a killing on this so let's get this guy out of here." The business end highly disappointing. More
Awesome! We have been doing business with Plaza since we moved to Fl in 2005. The experience is always awesome! Scott our salesman is an experienced individual We have been doing business with Plaza since we moved to Fl in 2005. The experience is always awesome! Scott our salesman is an experienced individual and quite knowledgeable about all the components of his product.. he is always available to us even after we drive the vehicle away from the showroom. More
Looking for a “home” We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, frie We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, friendly, did their research and took care of our needs at a fair price. We will be back. More
Timely and efficient They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. More
New keys I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be or I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be ordered. They cost 200 dollars each and another 65 dollars to program them to work in your car. Everything worked well. It only took a few minutes to do the work. As Plaza Lincoln is so far I tried to order from the internet and do it locally. It’s all controlled with proprietary software. Plaza Lincoln did it fine. More
Who to call wheywe need help. We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come acros We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come across, this why we will always pick Plaza Lincoln as our number one choice. More
Great except for the car wash Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car com Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car comes back nice and shinny it is the perfect ending, in this case it was not. More