Plaza Lincoln

Scotty McCarty shows how a sales person should treat a customer. With respect, knowledge of the products, compassion and just fully involved with the client. I couldn’t ask for a better representative of customer. With respect, knowledge of the products, compassion and just fully involved with the client. I couldn’t ask for a better representative of the Lincoln family. I have had Scotty advising me in four Lincoln purchases. Thank-you Scotty. Priscilla Baket More

Jay was professional, knowledgeable and helpful in every way. He was absolutely on it 110%. We really had no immediate plans to buy a Lincoln but here we are and love it! Jay is an asset to your company and way. He was absolutely on it 110%. We really had no immediate plans to buy a Lincoln but here we are and love it! Jay is an asset to your company and we feel like we will come to him for our next vehicle. More

Check Engine light came on while driving. Called service Dept and Demario said bring the vehicle in right in now. He determined what the issue was and replaced the defective part. Very attent Called service Dept and Demario said bring the vehicle in right in now. He determined what the issue was and replaced the defective part. Very attentive to my concerns and explained the process to replace the item. More

Bobby the mechanic was excellent. He did a very thorough job in diagnosing the problem and providing the correct solution. He did a very thorough job in diagnosing the problem and providing the correct solution. More

I called in advance and scheduled a simple oil change, it took nearly two hours. Cost me over 80 dollars. I told them I wanted to use my Lincoln points to pay for the service. They told me I couldn’t becau took nearly two hours. Cost me over 80 dollars. I told them I wanted to use my Lincoln points to pay for the service. They told me I couldn’t because their computers could access the required information. More

Jay was personal, professional, and patient with us as we purchased our new Corsair. We were amazed at how many features our new car has, and Jay’s demonstration and explanation was excellent. Thank you Ja purchased our new Corsair. We were amazed at how many features our new car has, and Jay’s demonstration and explanation was excellent. Thank you Jay! More

You answered the phone and did a good job. I will return to your dealership. I will return to your dealership. More

Great process, and we sure are pleased with our Corsair purchase. Jay was very helpful, friendly, and a pleasure to work with. The complete transaction was efficient and really didn't take long, once we purchase. Jay was very helpful, friendly, and a pleasure to work with. The complete transaction was efficient and really didn't take long, once we made our decision on the purchase. We're glad that we came to Plaza Lincoln. An acquaintance asked me if we had a salesperson we liked, and I gave them the information. Thanks! More

They kept my Nautilus until they found the rattle that was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! More

It was a great experience! I worked with Gaige and he was very knowledgeable with no pressure. I was comfortable with the whole process. I have never owned a Lincoln and I wa I worked with Gaige and he was very knowledgeable with no pressure. I was comfortable with the whole process. I have never owned a Lincoln and I was super excited for this purchase! He made it easy! The one complaint would be the final paperwork. It was not the amount of paperwork, or the signing of it, or the person explaining it at all, it was the fact the the paperwork was handed to me in a stack, with a paper clip on it (not even a fancy paper clip 😳), no folder, no plastic folder, no paper folder, no leather folder, nothing but a paper clip. I just wrote a check in total to you guys for $72,000 and I got a paper clip with a stack of papers for my brand new Lincoln. I did get three kinds of air spray for the inside of the car but no folder? You should change it to two kinds of air spray and spring for a nice folder for the paper work. My friends just bought a KIA and got a folder and 2 travel mugs? Ha! Pick up the pace Lincoln, I love my car, I love the service I was given, but that is not the first thing out of my mouth when I’m talking about my brand new car. Guess what it is? You still have time to make it right! Gaige Tracy has my mailing address if needed! Have a nice day! 🚙 Mary Beth Zust, The Villages, Florida. More