Plaza Land Rover St. Louis
Creve Coeur, MO
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Great Service from Plaza Land Rover and Matthew Bahr I want to personally thank Plaza Land Rover and Matthew Bahr in particular, for a great experience. Everything bad never happened!!! It was a very sim I want to personally thank Plaza Land Rover and Matthew Bahr in particular, for a great experience. Everything bad never happened!!! It was a very simple and enjoyable experience. Matthew was very helpful in making the purchase process easy, simple, and most importantly honest. I received a follow-up call today(Monday) from Matthew, concerning our purchase. Plaza Land Rover is a classy place and Matthew Bahr is a classy salesman. I do my research before I purchase any vehicle, and the deal I received was the best around. Thank you from Gary and Angela. More
Recently bought a Range Rover Sport and was initially not overly impressed with my sales person than Plaza brought in Michael Masulla and he went over everything with my wife and I and I was very impressed. overly impressed with my sales person than Plaza brought in Michael Masulla and he went over everything with my wife and I and I was very impressed. Apparently some dealerships are starting to hire college educated people. The Land Rover is great and we couldn't be happier. Amazing new building. Bob More
We had our 2013 Range Rover towed to this dealership because the key lost. We informed Greg Lange that we would be picking it up today, we found the spare key. Drove four hours only to be told it had t because the key lost. We informed Greg Lange that we would be picking it up today, we found the spare key. Drove four hours only to be told it had the dash removed. The idiot forgot to tell the service dept. to put it back together. Everyone had already left for the day and our son is stranded in St. Louis with no vehicle and he leaves for college in two days. They offered no answers and said it was a miscommunication! No, it was Greg Lange not doing what he is paid to do. Now we have to make another four hour trip to pick it up in the morning. Don't waste your time at this Dealership. Shop at Aristocrat motors in Merriam Kansas. They actually take their business seriously and will bend over backwards for the customer. More
The sales manager that worked with us was very friendly, patient and showed concern. I had a time chosen a car and the salesman did not rush or try to pressure my husband and I into buying. I also brought m patient and showed concern. I had a time chosen a car and the salesman did not rush or try to pressure my husband and I into buying. I also brought my Jaguar X Type in for service and service was great. More
We bought a Range Rover from Plaza Motors 7 yrs ago and cannot complain about the Service dept. We were treated fairly. However, we went back to buy a new Range Rover from them a few months ago and wil cannot complain about the Service dept. We were treated fairly. However, we went back to buy a new Range Rover from them a few months ago and will NEVER buy another car from Plaza. The sales dept is incompetent, arrogant, independent and over-priced! They basically don're care about customer service possibly because they think they are the only dealer in town you can buy Land Rover products. The sales manager is useless too. It was only after I complained to Land Rover USA that I got a call of apology from this dealer. Little too late. So we instead bought a 2012 Range Rover from Aristocrat Motors in Merriam, KC. Aristocrat puts Plaza to shame with impeccable customer service, very competitive pricing and professionalism! More
I recommend Tracy for sales rep. Very knowledgeable and helped me choose the right car. I had hard time deciding and he made the decision easier because of his knowledge- my husband and I spent a lot of t helped me choose the right car. I had hard time deciding and he made the decision easier because of his knowledge- my husband and I spent a lot of time with Tracy and he did not rush us even though there were other customers. Very professional and pleasant! More
Owner of 2 Range Rovers - EVERY time the vehicle goes in for a repair there is another problem - coincidentially it happens to become a problem on the other Range Rover when take in - 2 Range Rovers - b for a repair there is another problem - coincidentially it happens to become a problem on the other Range Rover when take in - 2 Range Rovers - both have had radiator related problems after other work was completed - Requested that the parts be kept for review by Range Rover North America and surprise they were thrown away - A plastic valve for the radiator was torn after other radiator work was completed and we were charged $500 plus dollars - AND the service rep said that Range Rover should not use plastic garbage in their cars!! And, yet, there is nothing posted from the Dealership to Range Rover with this very concern - I am looking for another Business to work on our Range Rover & then will no longer have to deal with Plaza Motors. More
My experience with this dealer is without a doubt the worst I have ever experienced. First the Land Rover is a TOTAL piece of junk. Do NOT buy one from anyone. After four years of servicing from Plaza worst I have ever experienced. First the Land Rover is a TOTAL piece of junk. Do NOT buy one from anyone. After four years of servicing from Plaza the same problems continue to reoccur. They are unable to fix the vehicle. The dealer and Land Rover North America are both TOTALLY worthless. The manufacturer is no help in resolving problems either. More
Joe Vernon was my sales rep for my Range Rover purchase. Joe was great! I would highly recommend him. Joe was very thorough and patient and created a very relaxed atmosphere with no pressure. He followed Joe was great! I would highly recommend him. Joe was very thorough and patient and created a very relaxed atmosphere with no pressure. He followed up several times after my purchase just to see how things were going and if I had any questions. Thanks Joe! More