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Plaza INFINITI

Creve Coeur, MO

Overview
Reviews
4.6
154 Reviews
Call Dealership (314) 919-8039

755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 154 reviews

December 29, 2023

Quick responses. Pleasant accommodations although disappointed that a loaner wasn’t available to avoid Covid & other health exposure. More

by Bronxgirl.2762
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of young woman. I wasn’t overly impressed.
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December 15, 2023

Just purchased vehicle. Very helpful and accommodating. Very pleased with service and all representatives. Will use again for next service More

by Snmtme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bertillo
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Dec 19, 2023 -

Plaza INFINITI responded

Thanks so much for your business. We hope you're enjoying your new vehicle.

November 24, 2023

Matthew, the services advisor, is highly knowledgeable and professional. Each visit is consistently marked by respect and a welcoming smile. The repairs on my car were executed with excellence, and my veh More

by leetoya5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Services Department)
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November 16, 2023

Pleasant experience . Everything was properly performed and in a speedy manner. There is nothing more to say . More

by Sspinks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
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October 27, 2023

Everyone was friendly. Dealership was clean with adequate space to work. Service great with minimal wait time. More

by Veronica Williams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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June 29, 2023

Knowledgeable Service Advisor and satisfactory repairs. Responsive to customer’s concerns. Friendly and peasant atmosphere. More

by beji
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy , Service Department
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June 03, 2023

Professional as always-Morgan was very helpful and keeping me updated with my car service status. More

by cawest0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead, Matt Tannehill
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February 10, 2023

Fine but services not the same. Miss personal customer services from previous employees and cleanliness of facility. More

by dftdjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 18, 2023 -

Plaza INFINITI responded

Thank you for leaving us your feedback. It is our expectation that every customer has a great experience with us. I am sorry to hear that is not the case during your visit to our service department. I would like to hear more about your situation if you could please contact me at your earliest convenience. Steve Massey, General Manager 314-919-8230

February 01, 2023

We are the proud owners of a QX60! We had the best experience purchasing our vehicle. The facility was clean and the sales people were welcoming. More

by Althea/Anthony Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie DiFeo, Anthony Jones
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December 28, 2022

Awesome service - very helpful service center. Repairs completed promptly with great communications. Recommend Plaza Infiniti. Will return. More

by diane.pickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Calandro
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