Plaza INFINITI
Creve Coeur, MO
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I am extremely happy with Plaza service team. Morgan Knox was truly interested in solving the issue I had with my car. She kept me informed of all that was going on to resolve the issue. Morgan a Morgan Knox was truly interested in solving the issue I had with my car. She kept me informed of all that was going on to resolve the issue. Morgan and her team of mechanics investigated thoroughly the issue and stayed with it till it was corrected. I can honestly say my experience with my salesman, Morgan, and the repair technicians was a pleasant experience. I would definitely recommend Plaza. More
Experience with James Jones in purchasing the car was great. Experience in closing the deal could’ve been more efficient. Sales tax for the car was not included when I paid for the car. I had to provide great. Experience in closing the deal could’ve been more efficient. Sales tax for the car was not included when I paid for the car. I had to provide payment of the tax when I went to DMV to transfer plates. I have never had it handled that way before. I also had to wait a month for a replacement part to come in for a part that was an issue right out of the factory. I’m still trying my to resolve a stereo issue. More
During COVID service did not go so well. I returned to the dealership this time and the service was very good. The manager was very polite and seemed to want to be of assistance genuinely. I I returned to the dealership this time and the service was very good. The manager was very polite and seemed to want to be of assistance genuinely. I appreciated the level of respect from the service center all around. And most of all my car was repaired and so far it runs like new. Thank you AJ for working us in, in a timely manner with the service center. I am very pleased with the way Infinity has helped me to keep my car running. More
They do a great! !! 😃 job on my car Everytime I set an appointment. My wait is an hour and a half approximately. A good service department, I recommend. !! 😃 job on my car Everytime I set an appointment. My wait is an hour and a half approximately. A good service department, I recommend. More
I have been with this Dealership for over 6 years now & have gotten great service-They have been up front with me about what needs to be done & how much it going to cost - the trust is there have gotten great service-They have been up front with me about what needs to be done & how much it going to cost - the trust is there More
Excellent service. Barney was very personable and nice to work with. John in Finance was great - he understood exactly why I was choosing some of the warranties sin Barney was very personable and nice to work with. John in Finance was great - he understood exactly why I was choosing some of the warranties since I drive so few miles each year. This was my 4th Infiniti lease (the 3 previous were in Florida) and by far my favorite! Plaza Infiniti is awesome! More