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Plaza INFINITI

Creve Coeur, MO

4.6
154 Reviews

755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 154 reviews

September 01, 2024

I am extremely happy with Plaza service team. Morgan Knox was truly interested in solving the issue I had with my car. She kept me informed of all that was going on to resolve the issue. Morgan a More

by nealb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Knox, Ron Oldham
August 13, 2024

This was my first visit to the service department at Plaza. They were fast and professional. More

by pwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead
August 12, 2024

Very time concern, Friendly, and Professional . Was able to get an appt. for Oil change and Car inspection the next day. More

by essiebrooks123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Capstick
August 09, 2024

From the service department to the sakes team (Anthony Jones) everyone her is very professional and accommodating to your needs. More

by twick0673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
August 09, 2024

Experience with James Jones in purchasing the car was great. Experience in closing the deal could’ve been more efficient. Sales tax for the car was not included when I paid for the car. I had to provide More

by dnicozisin
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Jones
August 01, 2024

During COVID service did not go so well. I returned to the dealership this time and the service was very good. The manager was very polite and seemed to want to be of assistance genuinely. I More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
July 27, 2024

They do a great! !! 😃 job on my car Everytime I set an appointment. My wait is an hour and a half approximately. A good service department, I recommend. More

by virgod593082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from service department , Anthony Jones
July 10, 2024

Megan Morgan lied. Said tire unrepairable needed TWO new tires! NBT repaired tire! No problems. . More

by Shayesmo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Morgan - VERY DISHONEST!, Anthony Jones
Jul 12, 2024 -

Plaza INFINITI responded

We are so disappointed to learn of your sentiment. A member of our management team should have reached out to you to discuss your experience and address your service concerns. If you have not spoken already, please do not hesitate to contact Aj Calandro at (314) 299-5226. Thank you and we look forward to assisting you.

June 14, 2024

I have been with this Dealership for over 6 years now & have gotten great service-They have been up front with me about what needs to be done & how much it going to cost - the trust is there More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 07, 2024

Excellent service. Barney was very personable and nice to work with. John in Finance was great - he understood exactly why I was choosing some of the warranties sin More

by Mskarenbaldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John - in fnance, Mike Barnstead, Anthony Jones