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Plaza INFINITI
Creve Coeur, MO
174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 174 reviews
December 28, 2024
We chose to have State sales tax added to loan. But they were configured incorrectly. Plaza took over $1,300 more than should have. Then they didn't send the check to me to present to the DMV. So But they were configured incorrectly. Plaza took over $1,300 more than should have. Then they didn't send the check to me to present to the DMV. So we had to go to dealer to get the check and they told us the DMV would reimburse us for the extra Plaza took. When we took the check to DMV to finish the registration, the DMV didn't want to take a check for $4,000 when we only owed $2,700 because we would have to apply to the state for a refund and they didn't recommend it. We called Plaza and they said they would have the check for correct amount and another one to us for the balance. Next day, Friday, we called and gave a 35 minute notice that we were coming. When we arrived only the check to the DMV was ready and they were still trying to print the one to us. Said it would only be 10 minutes. After waiting 35 minutes we told them we were taking our grandchildren to Minifig store in Kirkwood, but please have check ready when we got back. We were gone almost 3 hours and when we got back the check still wasn't ready. I waited 45 more minutes before they brought the check to me. I took grandchlldren to our home and planned to go to DMV... but they were closed by the time I got there and not open until Monday. But I fly out Sunday for a 12 day trip to Paris and England. I wonder if I'll be charged another late fee now. I do NOT recommend Plaza from my experience so far. More
by SMD
Employees Worked With
John Christian
December 09, 2024
I recently had the pleasure of working with Plaza Motors Infinity, and I cannot recommend them enough! Zack and Anthony Jones delivered an exceptional level of service that exceeded all my expectatio Motors Infinity, and I cannot recommend them enough! Zack and Anthony Jones delivered an exceptional level of service that exceeded all my expectations. Their professionalism, expertise, and attention to detail are simply unmatched. Zack was incredibly knowledgeable and took the time to explain everything clearly, ensuring I felt confident in every step of the process. Anthony’s skills and efficiency were second to none—his work truly exemplified excellence. The team’s dedication to quality and customer satisfaction is evident in every aspect of their service. They not only resolved my concerns but went above and beyond to ensure everything was done perfectly. If you’re looking for a business that prioritizes integrity, quality, and customer care, Plaza Motors Infinity is the place to go. Zack and Anthony Jones set a new standard of excellence. Thank you for such an outstanding experience! More
by antoinetterbrand
Employees Worked With
Zach , Anthony , Anthony Jones, Matt Tannehill
November 29, 2024
Joanna was a great salesperson. She made the experience feel very personable. They took extra time to make sure the car was clean, shined, etc. before we took it home. It was a gre She made the experience feel very personable. They took extra time to make sure the car was clean, shined, etc. before we took it home. It was a great experience and we would definitely come back. More
by KMaassen
Employees Worked With
Joanna
