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Plaza INFINITI
Creve Coeur, MO
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 153 reviews
May 06, 2018
Friendly, affordable, and Fast approvals We drove 3 1/2 hours from Independence Missouri just because we got a great Deal! Rob and Andrew are like great guards and forwards on the same team i We drove 3 1/2 hours from Independence Missouri just because we got a great Deal! Rob and Andrew are like great guards and forwards on the same team in basketball. Love the new car, and we will definitely buy another car from Plaza Infiniti!!! Thanks to everyone at Plaza! More
by BigMario58
Employees Worked With
Andrew Cheate, Robert D'Alto
April 26, 2018
Happy I first applied on line regarding the qx30 and qx50. I received a phone call from Robert D'Alto a salesman there. He invited me to take a look at the I first applied on line regarding the qx30 and qx50. I received a phone call from Robert D'Alto a salesman there. He invited me to take a look at the vehicles. Robert is a very knowledgeable salesman. He put me at ease in the woke process of buying my new car. By Thursday the 26, I was in my new car. After the sale, Robert reviewed the entire car with me and how to operate all the new technology. I feel great about the purchase of this qx50 because of him. More
by orgTsmholl
Employees Worked With
Jim Kenny and Andrew in finace, Robert D'Alto
April 26, 2018
Great experience Rob did a great job of selling me the Jeep someone had traded in. He took care of all the paperwork quickly and got me the interest rate i was looking Rob did a great job of selling me the Jeep someone had traded in. He took care of all the paperwork quickly and got me the interest rate i was looking for. Pleasant to work with. More
by Ksturgess
Employees Worked With
Robert D'Alto
April 25, 2018
Excellent Customer Service This is the second time that I decided to lease with Plaza Infiniti and my overall experience has been excellent. My salesman Rob D’Altois always prof This is the second time that I decided to lease with Plaza Infiniti and my overall experience has been excellent. My salesman Rob D’Altois always professional, friendly, and knowledgeable and no matter what problem I have, he makes sure that I am taken care of. The guys in service area are also friendly, responsive and thorough. They always check to make sure that I am pleased with the service I receive and are quick to remedy any situation that is unsatisfactory to me. I have and will continue to recommend Plaza Infiniti to my family, friends and coworkers!!! More
by SueJ2018
Employees Worked With
Robert D'Alto
April 21, 2018
A great experience Salesman was professional and accommodating. He was very knowledgeable about every aspect of the vehicle. Since there were so many new features and te Salesman was professional and accommodating. He was very knowledgeable about every aspect of the vehicle. Since there were so many new features and technology in this vehicle that was a huge help. Between the salesman and the finance manager me and my wife's experience went smoothly and the car buying experience that much more enjoyable. Will definitely be coming back again. More
by davidthiel01
Employees Worked With
Robert D'Alto
April 19, 2018
Speechless Rob D'Alto takes the guess work out of choosing a car and the process that follows. His attentiveness to the details involved and his knowledge of th Rob D'Alto takes the guess work out of choosing a car and the process that follows. His attentiveness to the details involved and his knowledge of the needs and desires of his customers enables him to help the customer make decisions on what's best for them. All of this and more provides the customer complete assurance and leaves no room for doubt. Finding a sales guy like Rob is rare. His efforts always render me speechless. More
by Reneel43
Employees Worked With
Robert D'Alto
April 18, 2018
Great salesman , Rob was the best Great experience from the time I walked in till the time I left, Rob was straight forward with me and no pressure,very clean facility, great finance g Great experience from the time I walked in till the time I left, Rob was straight forward with me and no pressure,very clean facility, great finance guy, great smile and very nice receptionist,I recommend this dealership to all, More
by James Branch
Employees Worked With
Anthony Jones, Robert D'Alto
February 22, 2018
Lack of care I purchased my first vehicle with Plaza Infiniti in July of 2017 and from day one had a frustrating experience. I came in ready to buy with a car alre I purchased my first vehicle with Plaza Infiniti in July of 2017 and from day one had a frustrating experience. I came in ready to buy with a car already picked out and my own loan in hand. The man running finance however was not wanting to take my loan and instead insisted I allow him to get me a loan (from the same institution). I allowed it which ended up being a mistake as my interested was an entire percentage higher. I bit the bullet for the sake of Katie who was my sales person at the time and accepted the new loan. Katie had told me about a referral program when I was buying from her as well, so I sent a friend and coworker of mine to see about buying an Infiniti. Both my friend and I communicated my referral to Katie however the bonus was never honored. I have attempted to contact this dealer many time, leaving voicemails as well as messages with other employees and I haven’t once heard back. They had also mistakenly charged me for the registration fee for the vehicle and rather than contacting me about it a check made out to the Department of Revenue was tucked away in my paperwork. I’ve been attempting to get this check remade in my name so I can be reimbursed this fee but I am still unable to get in contact with anyone from this dealer. Very very disappointed. I am currently car shopping again and I will stay far away from this dealer. More
by RiverE
Employees Worked With
Katie, Rick
January 20, 2018
Great care. I have purchased 2 new Infiniti cars from them. Both experiences were 5 star. Service appointments are fast they always had a loaner for me. I highly I have purchased 2 new Infiniti cars from them. Both experiences were 5 star. Service appointments are fast they always had a loaner for me. I highly recommend them. More
by SH
Employees Worked With
Don't remember.
September 18, 2017
THIEVES... DO NOT BUY Do not ever go to this dealership for any service for your car. If you do make sure you take everything out of your car because the car dealership/ser Do not ever go to this dealership for any service for your car. If you do make sure you take everything out of your car because the car dealership/service are a bunch of thieves. They will steal anything out of your compartment and later say, "We cannot do anything for you." The service manager did not do anything to help out a customer. He sat back in his chair and said we cannot do anything for you. DO NOT PURCHASE your car from here. I also talked to the sales manager and no help what so ever. Beyond dissapointed with everyone there. On the first day I was going to get a loaner for my car to be serviced the tire had a big nail in the tire and was not prepared for me when I was given it. NO inspection what so ever has been done to make sure the car is in properly working order. They were putting my life and my safety on the line because the loaner had no been inspected to make sure it was in a drivable condition. More
by tuner314
Employees Worked With
Thomas
