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Plaza INFINITI

Creve Coeur, MO

Overview
Reviews
4.6
179 Reviews
Call Dealership (314) 919-8039
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755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 179 reviews

June 29, 2023

Knowledgeable Service Advisor and satisfactory repairs. Responsive to customer’s concerns. Friendly and peasant atmosphere. More

by beji
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy , Service Department
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June 03, 2023

Professional as always-Morgan was very helpful and keeping me updated with my car service status. More

by cawest0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead, Matt Tannehill
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February 10, 2023

Fine but services not the same. Miss personal customer services from previous employees and cleanliness of facility. More

by dftdjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 18, 2023 -

Plaza INFINITI responded

Thank you for leaving us your feedback. It is our expectation that every customer has a great experience with us. I am sorry to hear that is not the case during your visit to our service department. I would like to hear more about your situation if you could please contact me at your earliest convenience. Steve Massey, General Manager 314-919-8230

February 01, 2023

We are the proud owners of a QX60! We had the best experience purchasing our vehicle. The facility was clean and the sales people were welcoming. More

by Althea/Anthony Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie DiFeo, Anthony Jones
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December 28, 2022

Awesome service - very helpful service center. Repairs completed promptly with great communications. Recommend Plaza Infiniti. Will return. More

by diane.pickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Calandro
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December 03, 2022

I enjoyed the dealership it was clean everyone was welcoming as soon as I entered. I was immediately waited on. More

by Mijalen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert D'Alto
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November 27, 2022

Plaza Infiniti is a highly regarded dealership with professional staff who ensures that your purchase experience is positive by treating its customers respectfully. I have purchased four cars from them More

by ast_dst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
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October 12, 2022

Service is slow and service reps are not helpful. They had my car for 2.5 days before they even checked in as received. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
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Oct 14, 2022 -

Plaza INFINITI responded

Anna, thank you for the review. Our goal is to provide every customer with a professional, thoughtful customer service experience so I am disappointed to hear of your experience with us. I would appreciate the opportunity to learn more about your issue with the hopes of finding a resolution. Please contact me at 314-919-8230, so that we can discuss this in further detail. Steve Massey, General Manager

September 27, 2022

The is a great dealership with fantastic customer service. I will recommend my friends and family More

by lakeshad
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
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Oct 04, 2022 -

Plaza INFINITI responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

September 02, 2022

Not the same as it used to be. But I’ll come back Thank you More

by kvking11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
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