
Plaza Hyundai
Brooklyn, NY

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This was my first ever experience with a car dealership - so although I did some research and spoke to friends etc beforehand, I really had little idea what to expect aside from the usual horror stories. Wen so although I did some research and spoke to friends etc beforehand, I really had little idea what to expect aside from the usual horror stories. Went in there to test drive a Tucson GLS, and Anthony was exceptionally helpful in telling me about the car, its capabilities and accessories, etc. We discussed methods of payment - I wanted to buy the car outright with cash, Anthony tried to persuade me to lease/finance it. That's a fairly absurd discussion to have with someone you've only just met, but whatever! To his credit, Anthony didn't push the point too hard. There was then a fun game of trying to find out the exact, actual price of buying the car, at which point the General Manager was brought over to confirm that they could meet my figure "within a few hundred". God alone knows what this dealership is like if you really know your stuff about negotiating the price on a car - I'm fairly sure they sensed my inexperience and decided they could get some more money out of me. But that's fine: that's their job, and they do it very well - and in my case, very charmingly. The process when I went back a few days later to pick up the car was very smooth indeed: after doing the relevant paperwork Anthony spent almost an hour with me and the car, guiding me through every single switch/lever/feature, helping to sync my phone with its Bluetooth system, etc. He's polite, knowledgeable, and easy to talk to. In summary: I had a good experience at Plaza Hyundai and I'm very happy with my new car - even though I know I ended up paying a bit more than I should have. More
Best car leasing experience ever. Anthony Franco was very friendly and knowledgable, and his low pressure style & his guidance made me feel I was working with a consultant vs a salesperson. Great car f very friendly and knowledgable, and his low pressure style & his guidance made me feel I was working with a consultant vs a salesperson. Great car for a very fair price, they had me driving home an hour after I said "Sold!". More
Anthony Franco was very knowledgeable in his field and answered every question I had for him. He helped me get out of my lease 2 years early which other dealers would not accomodate me. His patience an answered every question I had for him. He helped me get out of my lease 2 years early which other dealers would not accomodate me. His patience and personal attention made me feel very comfortable and at ease with the entire process. I am very pleased with my new purchase and highly recommend everyone that is in the market for a new vehicle to go to Plaza Hyundai and make sure that you ask for this wonderful young man. More
Very good customer service. Pretty big selection of Very good customer service. Pretty big selection of cars in the showroom. Willingness to meet demands on extra features. No pressure. Overall frie Very good customer service. Pretty big selection of cars in the showroom. Willingness to meet demands on extra features. No pressure. Overall friendly atmosphere and pleasant experience. More
From the time I entered the dealership to the time I left I was very pleased with the experience. There is an extensive selection of both new and used vehicles. The dealer that helped me was very professio I was very pleased with the experience. There is an extensive selection of both new and used vehicles. The dealer that helped me was very professional. I came in looking to buy a used car and everything went so well I bought me a brand new 2010 Hyundai Elantra. If I had to go back I would go back without question. More
The total experience was very easy going not feeling any pressure to make a purchase. Joe Trincilla was very profesional and took his time walking us through our purchase it was a great relief for my wife a pressure to make a purchase. Joe Trincilla was very profesional and took his time walking us through our purchase it was a great relief for my wife and myself. Hats off to Plaza Hyundai Thanks again. More
I recently purchased my second Hyundai Genesis from Plaza Hyundai.As I expected they made it a very easy experience. No hard sales tactics. The staff was extremely helpful, especially my salesman Mr. Frank M Hyundai.As I expected they made it a very easy experience. No hard sales tactics. The staff was extremely helpful, especially my salesman Mr. Frank Mosca. I am surethis will be a long standing relationship. More
I was impressed with friendliness,concern,patience,and the humor. This was something I didn't really expect, Frank made me feel at home and treated me as he said,like family.I would recommend anyone to Hy the humor. This was something I didn't really expect, Frank made me feel at home and treated me as he said,like family.I would recommend anyone to Hyundai Plaza not just to buy a vehicle, but to meet Frank. More
Both Anthony and Mike were very considerate of my time. I had another dealer waste 30 minutes of my time only to tell me that I had to pay in full to get the model that I wanted and they didn't even have i I had another dealer waste 30 minutes of my time only to tell me that I had to pay in full to get the model that I wanted and they didn't even have it in stock. Plaza had the exact vehicle that I was looking for parked outside their front door. They had me test drive the vehicle I was buying even though I had test driven it before. More
Walk into Plaza Hyundai and the first person I saw was Frank, who sold me a car almost 6 years ago. It was like seeing an old family member. He has a great sense of humor and had me test driving a Hyundai Frank, who sold me a car almost 6 years ago. It was like seeing an old family member. He has a great sense of humor and had me test driving a Hyundai Sonata within 10 minutes of my visit. Car came straight off the trailer, first one to test drive. THey offer an great deal but was not ready to commit, but they will honor their quote when I come back next week to say yes or no. My last car purchase was 2006 Honda Civic, and I was in and out of the showroom and driving my new car home in 1 hour. (plates and financing all done very quickly and professionally). More