Plaza Honda

First new car purchase - great experience! On the day that my husband and I decided to do a walk through of the showroom, Larry approached us in a very friendly and laid back manner - which we On the day that my husband and I decided to do a walk through of the showroom, Larry approached us in a very friendly and laid back manner - which we appreciated. As we sat in multiple vehicles, he gave us our space to discuss amongst each other. Once we had more questions, he was readily available to walk us through the various trims of the CRV. He was detailed, patient, and offered real life examples to help us decide if a particular feature was right for us or how a feature would be beneficial for us. Larry followed up with us in about a week to see if we had any questions. We went back a few days later to meet with Larry to confirm pricing, availability of the car we wanted, etc. As first time new car buyers, this is the part of the process that we were the most worried about...having heard so many horror stories about buying a car from a dealer (not about Plaza Honda specifically). Our worries were dissolved immediately when we sat with Larry. We didn't negotiated like our lives depended on it. Larry was honest and frank about the pricing - I didn't have to ask to remove this fee or that fee, blah blah. While we waited to see Kevin, Larry was doing everything to make sure that after we met with Kevin we could just jump in our new ride and go. When we finally met with Kevin, it was a pleasant experience as well. We appreciated his candor and willingness to explain what we could expect from financing the vehicle. We didn't get the feeling that we were getting beat over the head. After a 15 minute discussion, we were out of there headed to our new car. As we admired our new ride, I noticed that there were some dirt marks on the upholstery (that sounds worse that it actually was but, hey, you're buying something new, right). I bought this to Larry's attention and without hesitation he said that we would go to the service department to get the interior cleaned up...and we did. Larry checked in with us soon after our purchase to see how things were going. We had nothing but good things to say. All in all, our experience and the customer service was exceptional! I hope Larry and Kevin are around when it's time for us to purchase our next car! More

Our experience with Mr.Lawrence Hinds (Larry) Our experience with Mr. Hinds, Larry, was exceptional. Mr. Hinds has patience, understanding and his mannerism is what all clients should get when de Our experience with Mr. Hinds, Larry, was exceptional. Mr. Hinds has patience, understanding and his mannerism is what all clients should get when dealing with the business world and otherwise. Larry, as my husband and I were told to call him, needs a special ovation for dealing with his customers. We walked in to Honda Plaza Auto Mall, and after dealing with Honda Plaza since 1995, we actually found someone that we will not forget. We will recommend Mr. Lawrence Hinds any day. He is a wonderful professional Salesman. Keep up the good work it will take you a long, long way. Patience is Virtue and he has them both. Thank you Mr. Hinds for your excellent salesmanship. More

Always have a pleasant visit when bistoury the dealership. The staff is always courteous and works great when helping my purchase a vehicle in the price range that fits me financially. Everyone I have encounte The staff is always courteous and works great when helping my purchase a vehicle in the price range that fits me financially. Everyone I have encountered at Plaza Auto Mall are very friendly. More

my experience was exceptional My sales/repair tech did a wonderful job guiding me through my visit at Plaza Honda he is one of the reason why I decided to return for future visits My sales/repair tech did a wonderful job guiding me through my visit at Plaza Honda he is one of the reason why I decided to return for future visits More

Excellent service and customer care Because make a good service and caring attitude employee worker.As lack-long time wait for the return of the car after repair and otherwise all good.S Because make a good service and caring attitude employee worker.As lack-long time wait for the return of the car after repair and otherwise all good.See you soon! More

i had a good expereince I recommend this dealership, I would like to refinance my vehicle. they give me three options and the saleswoman help me choose a classic vehicle I recommend this dealership, I would like to refinance my vehicle. they give me three options and the saleswoman help me choose a classic vehicle More

Received the vehicle I needed In addition to waiting for a Finance Manager to take care of you which is hours was just ridiculous. Other than that service was good. In addition to waiting for a Finance Manager to take care of you which is hours was just ridiculous. Other than that service was good. More

Hassle free No hassle, the environment pleasant, clean, and people friendly it was not a problem to spot the vehicle of choice. the sales representative Dexter No hassle, the environment pleasant, clean, and people friendly it was not a problem to spot the vehicle of choice. the sales representative Dexter Thomas was very attentive and patient very educated about the vehicles. the whole experience with him was easy breezy. Kevin Weeks the Finance Manager was friendly patient and very poise in explaining the final documents. More

Superb! Lawrence Hinds is very calm and smart salesmen. He never push you to buy. He tries hard to make the deal. He never plays tricks as other typical sa Lawrence Hinds is very calm and smart salesmen. He never push you to buy. He tries hard to make the deal. He never plays tricks as other typical sales person. Thanks you Mr. Hinds. Kawsar Hafiz is very efficient. He is very smart and he makes sure what you need. He does not trick you to get their service. More