Plaza Honda
Brooklyn, NY
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Save time and money. Go elsewhere Save time, money, and frustration by going anywhere else for oil change battery change, pretty much anything not covered by warranty. Even then try go Save time, money, and frustration by going anywhere else for oil change battery change, pretty much anything not covered by warranty. Even then try going to a different honda. They said my oil change would be an hour it took over 4. Plus I had to wait to get my car once it was completed. They are rude, disrespectful, and overall obnoxious. They look for issue that don't exist and lose your keys. Don't feel this was a one time thing. Check there ratings one Google and yelp. More
The process a bit long but ok My experience was OK I did appreciate my sales person to help facilitate me getting out of there faster.you can erase this part this is all I have to My experience was OK I did appreciate my sales person to help facilitate me getting out of there faster.you can erase this part this is all I have to say. Have a nice day. More
Good service Mr. Hinds was an absolute pleasure to work with. He was efficient, and catered to our needs from start to finish. The finance manager was extremely Mr. Hinds was an absolute pleasure to work with. He was efficient, and catered to our needs from start to finish. The finance manager was extremely helpful and made the process hassle free. I truly enjoy the overall experience and I would definitely recommend anyone to this dealership. More
Great Service. C Windley I would like to thank Mr.Hinds for all his help and support and his patients, this were our second time dealing with Mr.Hinds and Honda we are please I would like to thank Mr.Hinds for all his help and support and his patients, this were our second time dealing with Mr.Hinds and Honda we are please with every thing. More
Marvin (Hyundai) I would like to acknowledge Marvin for the help in everything it took to make the sale of my vehicle smooth and quick. Made me feel comfortable in the I would like to acknowledge Marvin for the help in everything it took to make the sale of my vehicle smooth and quick. Made me feel comfortable in the sale. Thank you Paul johnson More
A satisfied customer. Plaza honda were curtious and walked me through the whole process. They really tried to provide me with a purchase that i was happy with. They provid Plaza honda were curtious and walked me through the whole process. They really tried to provide me with a purchase that i was happy with. They provided one of the best car buying experience. Thank you More
Detailed Oriented Realism When I arrived at the dealership I had my two daughters -- a toddler and a newborn. I struggled with the doors and carriers while holding my toddlers When I arrived at the dealership I had my two daughters -- a toddler and a newborn. I struggled with the doors and carriers while holding my toddlers hand. 3 workers stood at the desk as I struggled and continued to carry on with an animated conversation. It was 2 women and a man and that disregard put me into a sour mood. I had an appt with Nerissa. We had spoken 3 times and the last time I spoke to her, I told her we needed to be efficient as I had two children with me. Nerissa was not there for my appointment. My husband and I were directed by one of the women st the desk to a cluttered information desk. We went over and waited quite awhile. Steve Shumel was working with another customer and told us he would be right with us and he was. He patiently explained the nuances of the crv versus the hrv. He listened to what I wanted ed and needed in s vehicle and precisely matched my needs with a vehicle. He showed me the math for all the possible car payments. Last, described the entire process and timeline for financing the car. I came back the next day and Steve meticulously taught me how to use the technological features of the car. I noticed that Steve took pride in the car i has chosen, he used his finger to wipe a smudge that was present. Last, It was taking longer than expected to complete the paperwork and Steve relayed to the manager that I needed to get home to my family. I then met with Dwayne and he gave me a very detailed overview of the money part and my options with financing. In sum, I found Steve and Dwayne to be very professional, courteous and empathetic in regards to my wants for a vehicle and my time. Unfortunately, their professionalism didn't extend to all of the employees. More
Honda HR-V My salesperson was Mr. Garcia he was informative and pleasant. I felt comfortable and not pressured during the decision making of selecting a new veh My salesperson was Mr. Garcia he was informative and pleasant. I felt comfortable and not pressured during the decision making of selecting a new vehicle. More
Plaza Honda is A Outstanding Dealership My Experience with Plaza Honda has been outstanding for all 7 years I have had the pleasure of doing business with this dealership and Mr. Larry Hinds My Experience with Plaza Honda has been outstanding for all 7 years I have had the pleasure of doing business with this dealership and Mr. Larry Hinds & Mr. Kevin Weeks has been a great help & guidance to me & my family. I will recommend anyone to go this location for their service because they are great at what they do & will help & guide you in the right direction for your best interest. Thank You very much for your Service & help. The Clinton Family More
Awesome Honda HR-V Our lease for the car is expiring in a few months so we decided to go back to Plaza Honda. We looked for Lawrence Hinds as he took care of us before. Our lease for the car is expiring in a few months so we decided to go back to Plaza Honda. We looked for Lawrence Hinds as he took care of us before. As usual he helped us find a car that will not only suit our budget but also nice and economical. He knows his craft and explained to us very diligently how we can operate this new vehicle. It didn't take us long and we were out of the dealership. Thank you very much Mr. Hinds for being very patient and accommodating. More