Plaza Honda
Brooklyn, NY
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Excellent consumer buying experience I purchased a 2017 Honda Sport on Friday, August 11, 2017. The Sales and Leasing Specialist, Mr. James Lalanne was knowledgeable, informative, and re I purchased a 2017 Honda Sport on Friday, August 11, 2017. The Sales and Leasing Specialist, Mr. James Lalanne was knowledgeable, informative, and resourceful in helping me to make a decision to purchase a car. There were 4 adults with me who also observed Mr. Lalanne's interaction and commented that if and when they are in the market for a lease or purchase, they would consider Plaza Honda. As this is one of the costliest investments I will make, I am glad Mr. Lalanne had the skills, ability and expertise to make this a seamless process. Thank you, More
Amazing customer service! Exceeded my expectations! Lawrence was amazing! I received excellent customer service. He walked me through the whole process and wasn't pushy at all. Lawrence worked within my Lawrence was amazing! I received excellent customer service. He walked me through the whole process and wasn't pushy at all. Lawrence worked within my budget and there was no pressure. He walked me through the features of the cars, and the paperwork was super easy and fast. I was so pleasantly surprised by the process. Thank you so much, Lawrence! I am so happy with my Honda Fit EX. I'll definately be back for any future vehicals, and I've already recommened Lawrence to people. Do yourself a favor and ask for Lawrence. More
Excellent Service Mr. Hinds gave me excellent and professional service. He made sure the vehicle I wanted was delivered as promised, Mr Hinds gave me personal attent Mr. Hinds gave me excellent and professional service. He made sure the vehicle I wanted was delivered as promised, Mr Hinds gave me personal attention and made sure that I was comfortable with how the vehicle operated. I consider him an excellent choice not only as a salesman, but as a human being. Dr. Nelson Bloom More
Thank Peterson Besson Peterson besson was very good it take his time to help me he got alot patient i promise my selp my car im gonna buy from him thank you again mr peter Peterson besson was very good it take his time to help me he got alot patient i promise my selp my car im gonna buy from him thank you again mr peterson besson More
Unprofessionalism and Incompetence Honda has to ensure that the internal process is efficient. The unsatisfactory experiencehas forever scared me. Mismanagement,incompetence and lax att Honda has to ensure that the internal process is efficient. The unsatisfactory experiencehas forever scared me. Mismanagement,incompetence and lax attitude seems to be the norm. I was treated with disregard and belittering I told them that I felt unsafe driving this car not knowing what was happening. They are so uninformed and lack respect for customers. They are very uinproffessional. My advice would be to research dealershiops before investing in a vehicle. You would be surprised how different the sales and service is. Your business is valued up until the deal is closed. I took my 2017 Honda CRV to this service center because my car was running funny and I didn’t want it to shut down on me. I did not feel safe. The warning light was also coming up on my dashboard. I even mentioned to one of the reps that a recall came up on my honda link which he dismissed. Well what do you know! Another dealership picked up on it immediately. There was also a q navigational issue which was dismissed as a problem with my phone. American Honda was able to correct it within 1 minute. More
Awesome and Professional LATIMA HOLMES Even though I was late for my appointment for Servicing on my car LATIMA HOLMES did make me feel like a second class citizen she immediately had the s Even though I was late for my appointment for Servicing on my car LATIMA HOLMES did make me feel like a second class citizen she immediately had the service team work on my car and ALL of my needs were met BEYOND my expectations LATIMA HOLES AND KIA SERVICE DEPARTMENT THANK YOU. B. Antoine 8/2/17 More
Salesman of the Year I rarely see such patient and courteous people. From the time My mother and I walked into the dealership; Mr hinds gave nothing but stellar and profes I rarely see such patient and courteous people. From the time My mother and I walked into the dealership; Mr hinds gave nothing but stellar and professional service. He made sure the vehicle My mother wanted was delivered as promised despite the fact she wanted a color they didn't have there. Mr Hinds gave personal attention and made sure my mother bought a car that was suitable for her. he never once tried to up sell us on a higher priced car. Thank you Mr Hinds and Plaza Honda Lee Slade More
thanks Peterson besson Due to my experience at Honda dealer today I wasn't expecting to drive home but with the help of Peterson besson miracles happened. Thank you again Pe Due to my experience at Honda dealer today I wasn't expecting to drive home but with the help of Peterson besson miracles happened. Thank you again Peterson and the Honda family. More
Lawrence Hinds He is a very good advisor. He explained everything very well & also give us time which is really appreciate it. He have good convening power. Very goo He is a very good advisor. He explained everything very well & also give us time which is really appreciate it. He have good convening power. Very good personality. More
Nice experience. My experience with steve was very good. It was fast easy and honest. He helped with the trade in and all the paper work and I didn't have to spend to My experience with steve was very good. It was fast easy and honest. He helped with the trade in and all the paper work and I didn't have to spend too much time in the showroom. More