Plaza Honda
Brooklyn, NY
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It was great. Sales were friendly and helpful. They showed me options on the car, financing, and safety but did not try to push me to get something I didn't want or Sales were friendly and helpful. They showed me options on the car, financing, and safety but did not try to push me to get something I didn't want or need. More
Incompetence on a higher plain! I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servic I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servicing my vehicle at approx. 0740. Much to my surprise, I was told my care was ready at approximately 0805. Too good to be true. My "Service Agent" dropped the papers off at the Clerk Window and I was told by the Clerk that my vehicle would be sent to me in a few minutes. After waiting approximately one half hour...I sought the help of several service agents. One asked to see my paperwork and said he would make sure the vehicle was delivered to me. At 0845, I was approached by one of the Livery Agents (who pick up finished vehicles) and he asked me if I had my car yet. I said, "No". I added that if my car was not delivered to me in a few moments, I would contact the Police and begin a Stolen Vehicle Investigation. Finally, at 0905, these cretins and incompetents showed up with my car. So in essence, I waited over an hour after the service was performed while these clowns were trying to find my car. The best part: The Work Ticket stated that a sealant was applied to the Battery Sensor to prevent corrosion "as a termporary fix." When I inspected the battery and cables...NO SEALANT Was Applied. So, they are probably not honest with Honda Motors either. Anyone who gives them more than a one star rating on these is probably being paid by them. This place is the pits. I highly recommend that you avoid Plaza Honda Service. More
It was ok Service agent was very helpful, n plays a lot in my satisfaction, even though I waiting for 6hrs, he got me out as soon as possible, for that I thank Service agent was very helpful, n plays a lot in my satisfaction, even though I waiting for 6hrs, he got me out as soon as possible, for that I thank him. More
recall on battery sensor Sensor was fine but advisor recommended inspection and found the car had no filter. No one but Honda has taken care of my car. He said it was never c Sensor was fine but advisor recommended inspection and found the car had no filter. No one but Honda has taken care of my car. He said it was never checked before so that means car never had a filter. Very upsetting . Agent was great but why should I pay for something never in the car? More
Honda, love my car! Went for my oil change and I must say I was please with timely fashion in which things were done. Oil change was done and completed within an hour and Went for my oil change and I must say I was please with timely fashion in which things were done. Oil change was done and completed within an hour and half, that's great for this location. I like to say thank you so much to representative and technician who serviced my car. More
Recent Service Review Service rep Chris Davidson was courteous and professional. My service included oil change, tire rotation, and a battery recall check. At my request, M Service rep Chris Davidson was courteous and professional. My service included oil change, tire rotation, and a battery recall check. At my request, Mr. Davidson was very willing to offer help by coming out of his office and reset my oil change counter after service was performed. However, I have been here before and don't understand why each time, after service is done, the technician doesn't reset the oil counter for me. I have to check for myself every time. Anyhow, the overall experience was good. Thank you. More
problem taking care of I went without an appointment, and Marc was real professional he gave options on what to do and I really appreciate the advice that was giving towards I went without an appointment, and Marc was real professional he gave options on what to do and I really appreciate the advice that was giving towards the car. Everything worked out in my favor on price and things to be done. More
Fantastic place, great customer service!! This dealership was top notch! Carlos went above and beyond to make sure I purchased the suv I was most comfortable with. He gave me suggestions and h This dealership was top notch! Carlos went above and beyond to make sure I purchased the suv I was most comfortable with. He gave me suggestions and his advice, but was not in no way pushy what-so-ever. After I decided on a suv the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Carlos Ottley to anyone who is looking for a new or used vehicle. More
Great Experience with Highly Qualified Sales person I leased a car Honda HR-V a month ago. Lawrence who helped us out at Honda was not only experienced but also very caring guy. He did not hesitate to c I leased a car Honda HR-V a month ago. Lawrence who helped us out at Honda was not only experienced but also very caring guy. He did not hesitate to check up on us even after we leased the car at least once a week to make sure everything was going OK and that we are satisfied with everything. He explained every helpful tips concerning our car. The best of all is that Lawrence (Larry) has a perfect sense of humor and that adds an extra pleasure to ease up the stress when you make the final decision, because to get a proper car it is kind of a stressful process. However with Larry everything went smooth and I would highly recommend Larry to everyone who wants to deal with honest and professional Gentleman. More
He is very helpful. He is helping person.honda is the best model.i like it.everybody done there work nicely.every thing is organized.so I look nice. He is helping person.honda is the best model.i like it.everybody done there work nicely.every thing is organized.so I look nice. More