Plaza Honda
Brooklyn, NY
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Eric (Willie Roseboro) has done a great job, walking me through the process to get my new Honda Passport! He is thorough, patient, knowledgeable and follows a no-nonsense sales style. Entire process was so through the process to get my new Honda Passport! He is thorough, patient, knowledgeable and follows a no-nonsense sales style. Entire process was so fast and totally satisfactory! Thanks Eric! More
After a difficult experience with a sales rep I am pleased with the professionalis, timely response and resolution offered by Paul ( finance) Michael Martinez (dealership manager ) and Junior (used c pleased with the professionalis, timely response and resolution offered by Paul ( finance) Michael Martinez (dealership manager ) and Junior (used car manager). I am happy to give them my business as two generations of my family have bought 3 Honda vehicles dating back to 1999. Great job Honda Plaza Auto Mall. Thanks! More
Halima is very patient. She helped me complete the entire purchase process and the service was also very good. Thank you very much for Halima's help, which allowed me to buy She helped me complete the entire purchase process and the service was also very good. Thank you very much for Halima's help, which allowed me to buy a satisfactory car More
I walked into Plaza Honda looking a great deal and I got an excellent deal with Halima. Halima was very patient and worked her hardest to get me into a new Honda Pilot Elite. The deal she got me saved me li an excellent deal with Halima. Halima was very patient and worked her hardest to get me into a new Honda Pilot Elite. The deal she got me saved me literally thousands of dollars. I can’t thank her enough and the wonderful staff at Plaza Honda. GO SEE HALIMA!!! She will get the deal done!! More
A Shameless Den of Deception and Thievery Beware of Plaza Honda, a dealership that epitomizes the worst in the automotive industry. My experience with them has been an infuriating journey of deceit, br Plaza Honda, a dealership that epitomizes the worst in the automotive industry. My experience with them has been an infuriating journey of deceit, broken promises, and shameless greed. To begin with, they delivered the car to my house at the highly inconvenient hour of 7 pm. However, that was just the tip of the iceberg. As I eagerly signed the contract, I noticed a suspicious addition to my bill—an exorbitant $1100 Tire Warranty that I never agreed to. Outraged, I immediately rejected this deceitful tactic, expecting swift resolution. Instead, Plaza Honda resorted to a despicable manipulation. They promised to rectify the issue the following day, appealing to my desire to avoid the hassle of returning the car. Reluctantly, I trusted their word, only to discover later that it was a hollow promise woven with deception. What followed was an endless cycle of frustration and false reassurances. I made countless calls to Plaza Honda, desperately seeking updates on the promised tire warranty fix. Each time, they greeted me with empty words, assuring me that the problem was being addressed. However, as the weeks turned into months, their lies became increasingly transparent. Fed up with their deceit, I finally escalated my complaint to corporate Honda, hoping for a glimmer of integrity. To my dismay, Plaza Honda shamelessly shifted gears, fabricating stories to save face with the higher-ups. They assured corporate Honda that the tire warranty would be promptly resolved, but it was just another ploy to deceive. It has now been more than 10 long weeks since I first raised the issue, and the tire warranty remains a stain on my bill, untouched and unresolved. Plaza Honda's actions reflect a complete disregard for their customers' trust and a calculated effort to squeeze every last penny from unsuspecting buyers. Plaza Honda has earned its reputation as the biggest thief in the industry. Their dishonest practices and failure to honor commitments are nothing short of disgraceful. I implore anyone considering doing business with them to steer clear. Spare yourself the anguish and disappointment that I have endured by seeking out a dealership that prioritizes honesty, transparency, and genuine customer satisfaction. In conclusion, Plaza Honda's shameless den of deception and thievery has left an indelible mark on my experience. I will not rest until justice is served and potential customers are aware of the risks associated with dealing with this unscrupulous dealership. Let my warning be a beacon to others, urging them to seek out reputable establishments that value their customers and conduct business with integrity. More
WILLIE ROSEBORO( ÉRIC) has done it again. He walked me through the seamless process and I got a brand new CR-V. THIS IS WHAT I WANTED AND HE DELIVERED. He is thorough , patient, knowledgeable He walked me through the seamless process and I got a brand new CR-V. THIS IS WHAT I WANTED AND HE DELIVERED. He is thorough , patient, knowledgeable and listens to determine your needs and wants. If you want/need Highly Effective Service, visit Plaza Honda and ask for WILLIE ROSEBORO. He will hook you up. THANK YOU SO MUCH FOR MY 2nd vehicle. I AM PLEASED!!! More
Beware: Plaza Honda's Deceptive Practices and Broken Promises. I had the unfortunate experience of dealing with Plaza Honda, and I cannot stress enough how disappointed and frustrated I am with their Promises. I had the unfortunate experience of dealing with Plaza Honda, and I cannot stress enough how disappointed and frustrated I am with their deceitful tactics and complete lack of integrity. My encounter with this dealership has left me feeling cheated, lied to, and taken advantage of. Allow me to share the details of my nightmarish ordeal. To begin with, the car I purchased was delivered to my house at a highly inconvenient time, 7 pm. However, that was just the tip of the iceberg. As I eagerly signed the contract, I noticed an unexplained addition to my bill—a tire warranty that cost a whopping $1100. Shocked and outraged, I promptly rejected this unauthorized addition, expecting an immediate resolution. In a desperate attempt to salvage the situation, Plaza Honda representatives made a promise they had no intention of keeping. They assured me that the issue would be rectified the very next day. Feeling torn between returning the car and giving them the benefit of the doubt, I reluctantly chose to trust them, hoping they would honor their word. Little did I know that this trust was entirely misplaced. I can only describe my subsequent experience with Plaza Honda as a barrage of broken promises and blatant lies. I lost count of the number of times I had to call them, desperately seeking an update on the promised tire warranty repair. Every time, they fed me empty reassurances, assuring me that the problem was being addressed. It was only when I decided to escalate the matter to corporate Honda that the truth began to surface. To my astonishment, Plaza Honda brazenly informed corporate Honda that the tire warranty would be promptly fixed. However, the reality couldn't be further from their claims. It has now been over 10 long weeks since I initially raised the issue, and the tire warranty remains untouched and unresolved. The audacity and incompetence displayed by Plaza Honda throughout this entire ordeal are simply appalling. I feel compelled to warn anyone considering doing business with Plaza Honda: stay far away. Their actions paint them as nothing short of thieves. They have demonstrated a complete disregard for their customers' trust, using deceptive tactics to squeeze more money out of unsuspecting buyers. Once they have your money, they conveniently forget their obligations and leave you hanging, frustrated and disheartened. Plaza Honda, you have earned your reputation as the biggest thief in the industry. Your dishonest practices and failure to honor commitments are disgraceful. I implore others to avoid the frustration and disappointment that I have endured by seeking out reputable dealerships that prioritize honesty, transparency, and customer satisfaction. In conclusion, Plaza Honda's actions have left a bitter taste in my mouth, and I will not rest until justice is served. I sincerely hope that this review serves as a cautionary tale for prospective customers, encouraging them to look elsewhere for their automotive needs. More