Plaza Honda

No muss no fuss, the bottom line, excellent price price the first time you ask. Professional. Staff is very knowledgable about the vehichles and leasing or purchasing in general. My new car pick up took le the first time you ask. Professional. Staff is very knowledgable about the vehichles and leasing or purchasing in general. My new car pick up took less than 20 minutes! They had everything ready to go when I walked in the door. They even tanked up the car (on their dime)Truly a class act. This is the 6th car I have obtained from them and I've never been dissapointed by their service. More

On April 4th, I went back to Plaza Auto Mall where I had my first leased car. My lease was up and I needed to turn it in. I had a Hyundai Elantra which I loved…but wanted to upgrade for something better. my first leased car. My lease was up and I needed to turn it in. I had a Hyundai Elantra which I loved…but wanted to upgrade for something better. I spoke with Mr. Wilkie Joseph who was very helpful and very professional. I have read a lot of bad comments on this site regarding Plaza. However, I can say that my experience was a bit frustrating but not in a horrible way. At the end of the day you need to be knowledgeable, know what you want and then what you really can afford. Mr. Joseph managed to do his job well by “selling” a car to me that I had zero interest in and zero knowledge of. The art of a good sales person…really!! To be fair he was professional and helpful even when he was busy working with other customers. I like Plaza and I like the guys and girls that work there they are all friendly and the dealership is very clean compared to a few others that I walked into. There appearance is a distinct mark of how to do good business. As a woman I went alone and didn’t feel intimidated to speak to anyone in particular. Thanks for your help and I will be back next year to get the car I really want ?!! Definitely go to Plaza they offer much more than great sales…they offer a pretty decent environment in which to conduct business. More

I went to Plaza after negotiating the price of a new Odyssey with two dealerships in NJ, figuring that if I could get a local dealer to match I'd save myself the time and aggravation of driving an hour Odyssey with two dealerships in NJ, figuring that if I could get a local dealer to match I'd save myself the time and aggravation of driving an hour to buy the car. This was during Honda's 0/0/0/0 promotion, and with the deadline approaching I wanted to get out and grab one before it expired. I made it very clear on my way in I had shopped the vehicle and had received specifics on a deal, including the VIN on the car at the other dealership. The salesman I spoke with (don't recall his name), said that the deal was 'impossible', but he'd see what he could do. He came back minutes later with a deal roughly 10% away from what I had managed, so in the interest of getting it done I decided I might just give up and take the more expensive deal. What happened next was outrageous - first, after specifically telling him the terms I had received (a 36 month lease), they tried to slip past me that the deal they offered, at 10% more per month, also had 3 more months to it, something I didn't want. After the customary joke of 'let me check with my manager', they went back to 36. I had gone so far as to take out my credit card for the deposit, when I noticed I'd be charged the first month's payment; the whole point of the promotion, to have no first month's payment up front (just dealer fees and sales taxes). When I asked why I was being charged the first month, I got 'oh, I see - you wanted the promotion'. No kidding - I mentioned that my interest was tied specifically to that promotion from the get-go. And then, I was told that if I did want it, all of the numbers would change, and go up. Needless to say, I'm less disappointed by the inability to meet the price than I am by the ridiculous attempts to stick me with extra payments, to try and capitalize on a promotion instead of passing it on to the customer, and overall dishonesty. The sad part is as I was walking out, they cut their price by 5%. Had they been upfront about what they were charging, I would probably have paid even more than that and left happy. My extended family, many of whom are Honda fans (I'm indifferent to Honda), would've been a good revenue stream for them, and like me they'll be going to Jersey from now on. More

I came into this shop know what i want already, a black pilot. Was met with Wilky Joseph, very accommodating and friendly with people skills. Very often salesmen talk up a storm with attitudes like a shark pilot. Was met with Wilky Joseph, very accommodating and friendly with people skills. Very often salesmen talk up a storm with attitudes like a shark, and belittles me. Not Wilky, I definitely recommend him if you go to this dealership. I live close to bayridge honda and i rather go here then going to the shark tank. Thanks Wilky and Tiffany for calling me in the nick of time behind i signed at bayridge honda. More

I went to Plaza Honda on 12/18/09 to purchase a 2010 Honda Accord and within a few short hours, I had accomplished my mission. My wonderful salesman, Wilky Joseph made sure my experience was as pleasan Honda Accord and within a few short hours, I had accomplished my mission. My wonderful salesman, Wilky Joseph made sure my experience was as pleasant and hassle free as possible. He was professional at all times and did not engage in any deceptive practices. I told him what I wanted and he went out of his way to make sure I left Plaza Honda a happy customer. Overall, I found Plaza Honda's staff to be very friendly and courteous. Thanks to Mr. Joseph, I have a new found respect for the often maligned, car salesman. Venessa Faison, Satisfied Customer More

I fully read all reviews for this dealership and here is my story which is completely opposite from most. I have nothing to do with this dealership other then purchasing a new car. Well to start off, I was my story which is completely opposite from most. I have nothing to do with this dealership other then purchasing a new car. Well to start off, I was greeted at the door by a helpfull and friendly smile. The general manager MR. Mele introduced himself and went out of his way to make my family as relaxed as possible. The sales guy Charlie showed me all the cars I wanted to see and answered all my questions with ease. I then chose a 2010 Honda Accord which was in stock an availible for purchase that same day. In what was only a few hours I was on the road with my new car with not one complaint and left a very happy customer. This is by far the best dealership I have purchased a car from new or used and would highly recommend them to any family or friend looking for a car. More

Just visit plaza auto mall dealership today (Aug 30, 2009) cause they gave me quote($31599) for a honda pilot ex-l. when I got there and talking to the sale person he added $710 destination plus $530 p 2009) cause they gave me quote($31599) for a honda pilot ex-l. when I got there and talking to the sale person he added $710 destination plus $530 prep fee total of $32839 for car not include other fees. Never seem prep fee on all the new cars I purchaed and he keep saying is that is how much they charge customers on the prep fee. He did not even consider of lower this prep fee even I told him I will purchase the car on the spot. I also visited other honda dealership to check out the price on the same car and all they added was the $710 destination fee and other dealership even added the fee to the price of the car. Some dealerships do add the prep fee but if you tell them you have purchase new cars before and they usually drop that fee. I think this prep fee is for the sale person themself. I also spoke with another sales person about two weeks ago and he gave me the price for the same car of $33300 which includes all the fee he said. I told him I wanted to purchase two cars and ask him if he can do something about the price. He told me the price will not go any lower even if I was purchasing 10 cars. More

I went here to look for a car for my wife. They were very friendly and helped me answer all my questions. In the end I chose a new Honda vehicle from their sister dealership next door, but I certainly would friendly and helped me answer all my questions. In the end I chose a new Honda vehicle from their sister dealership next door, but I certainly would recommend them to anyone looking for a car and wanting good customer service More

Wilkey Joseph was extended his time as he was about to leave work for the day to accomodate me. He sacrificed several hours of personal family time to assist me in my purchasingt of the CRC-V Honda EX,. leave work for the day to accomodate me. He sacrificed several hours of personal family time to assist me in my purchasingt of the CRC-V Honda EX,. He has exceptional customer service skills and should be promoted accordingly. Dr.Larry Thornton, PhD, LCSW-R More

I went to plaza Honda to buy a honda accord, I was kind of nervous to under go the process. I was nervous about the sales man tactic, when I walked in I was greeted by this professional genglemen with a b of nervous to under go the process. I was nervous about the sales man tactic, when I walked in I was greeted by this professional genglemen with a bright smile. His body language was very welcoming, the entire process was simple and enjoyable. He told me he just got transfer there, thanks god. I would recommend Wilky Joseph and Plaza Honda to all my friends as a matter of fact I did. More