Plaza Ford

SHADY SERVICE Yesterday we took my truck in for some SHADY SERVICE Yesterday we took my truck in for some routine maintenance. Today, I have no breaks and after being towed to them they say we need a SHADY SERVICE Yesterday we took my truck in for some routine maintenance. Today, I have no breaks and after being towed to them they say we need a new brake booster...$800. I didn't need a new break booster yesterday when they looked at my breaks. You think that is a coincidence, an accident created by them, or just fraud? I am just thankful I realized I had no breaks this morning before my children and I were on the road with other innocent people. Also, Salvo auto parts has brake boosters for $85 and the shop down the road says they will fix it for $165. I can help but think I am purposely being overpriced. Plaza Ford has lost our business. More

I went in to the parts deparment to purchase parts for me 2007 f-250 and I spoke to the parts Manager Mike about what I needed. After I gave him all the info he quickly said they were not available. I asked 2007 f-250 and I spoke to the parts Manager Mike about what I needed. After I gave him all the info he quickly said they were not available. I asked where I may get the parts I need and he said he didn't know and " it is what is" you are going to have to go else where. No help on parts or where I could get an aftermarket part. How do they get the parts for the service guys? This guy is a joke and I will go else where from now on. Al Packer here I come. More

I purchased an F-150 in 11/04. Within 2 weeks the vehicle started having engine and transmission problems. Plaza could not duplicate the problem. It was taken to another dealership. They could not vehicle started having engine and transmission problems. Plaza could not duplicate the problem. It was taken to another dealership. They could not duplicate the problem. At that point I decided to file a Lemon Law complaint. Ford fought it and I won, as the vehicle was unsafe to drive and even Ford admitted in a service bulletin that a series of their vehicles were having engine and transmission problems that they could not correct. During this process the dealership did not help at all during this entire process. In fact they stated "We only sell vehicles." During one of the service visits, in which they had the vehicle 5 days, a "lot boy" took my truck home over night and put a dent in the front bumper. The day I returned the vehicle and was to receive a check for the difference that Ford owed me. Steve Lineweber refused to give me my check until I gave him a check for a small dent in the tailgate. It should be noted 2 dealerships gave a 90-100 dollar estimate for the dent. He gave an estimate nearly 600 dollars. He then began to curse and yell other profanities about the truck. At that point I decided this was not worth the aggravation and wrote him the check to get my check. It should also be noted he assaulted my wife by throwing the truck keys at her. I DO NOT recommend this dealership to anyone. The other dealership I dealt with was much more helpful. More