Plaza Chrysler Dodge Jeep Ram - Service Center

Took 2 weeks to have my car fixed and contacted that it was done. Was told it would take 3 days to get the part in and after that no updates until I called to see if my car was done was done. Was told it would take 3 days to get the part in and after that no updates until I called to see if my car was done More

Wow, Amazingly Fast. Took me vehicle in for Software upgrade. Waited less than an hour, walking or drive up is what I did. No appointment upgrade. Waited less than an hour, walking or drive up is what I did. No appointment More

The lady helping me with service was amazing. Very attentive, patient and helped me with all my questions. i will ask for her every time I get service. attentive, patient and helped me with all my questions. i will ask for her every time I get service. More

They are efficient and very friendly, we’ve purchase a couple vehicles here and don’t have any complaints , service wait isnt very long and they make you feel important while you wait couple vehicles here and don’t have any complaints , service wait isnt very long and they make you feel important while you wait More

Serviced the car as per my request and did a good job, although it took longer than I expected for the work done, Only complaint was a full dealership phone system that was out of order for days (waiting although it took longer than I expected for the work done, Only complaint was a full dealership phone system that was out of order for days (waiting for a part). Phone repairs have to be expedited in this age of communication. More

Fast service. Tech was very friendly and told me all was perfect with my car. Always glad to hear that. Met Donnie, my salesman, while the car was being serviced. Always good to see him, great guy! perfect with my car. Always glad to hear that. Met Donnie, my salesman, while the car was being serviced. Always good to see him, great guy! More

THE TIRES ARE JUST FINE. I WAS VERY UPSET BECAUSE YOUR PHONES WERE NOT WORKING AND I COULD NOT GET AHOLD OF ANYONE AND NO ONE ATTEMPTED TO CALL ME TO LET ME KNOW WHAT WAS GOING ON. I NEEDED A RIDE TO THE PHONES WERE NOT WORKING AND I COULD NOT GET AHOLD OF ANYONE AND NO ONE ATTEMPTED TO CALL ME TO LET ME KNOW WHAT WAS GOING ON. I NEEDED A RIDE TO THE DEALERSHIP AND NO ONE CALLED OR SHOWED UP TO GET ME. FINALLY I HAD MY RECEPTIONIST TAKE ME TO THE DEALERSHIP AT 4:45. I THEN GOT A CALL THAT THEY WERE ON THEIR WAY TO PICK ME UP. TO LATE. I DID LET EVERYONE KNOW JUST HOW I FELT. NO ONE HAS REACHED OUT TO ME TO APOLOGIZE. More

The window was repaired properly, but the window was filthy. It had not been cleaned. There were hand and finger prints inside and out. It would have been nice if they had cleaned it filthy. It had not been cleaned. There were hand and finger prints inside and out. It would have been nice if they had cleaned it More

Service was the same as I normally receive at Plaza, very good. I shouldn't have to write 25 words for this survey to be accepted. That's ridiculous. My first sentence of 12 words is all that is needed. good. I shouldn't have to write 25 words for this survey to be accepted. That's ridiculous. My first sentence of 12 words is all that is needed. More

Reccomendation: It would be nice to have updated info on our repairs every 30 minutes or so. I sat and waited for 4 hours until I was told my car was ready. Job was to be about 2 hours to complete. our repairs every 30 minutes or so. I sat and waited for 4 hours until I was told my car was ready. Job was to be about 2 hours to complete. More