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Plaza Chrysler Dodge Jeep Ram - Service Center
Inverness, FL
130 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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130 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center
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August 05, 2020
Very helpful, concerned with my issues and timing. Informative making certain everything was completely understood. Pleasant. Phone reminder extremely appreciated as we need to observe a time of order Informative making certain everything was completely understood. Pleasant. Phone reminder extremely appreciated as we need to observe a time of order. More
by sdzengejr
Verified CustomerEmployees Worked With
Jennifer in service
August 05, 2020
Professionalservice I can trust The service writer immediately met me upon arrival and started the paperwork. After taking my vehicle away for service a service manager met with me The service writer immediately met me upon arrival and started the paperwork. After taking my vehicle away for service a service manager met with me to confirm what service I had requested and discussed some options I had concerning service. I have had all service work performed at this dealership since I purchased the vehicle and am very confident in the quality of work they perform. Service is always performed in a professional manner and everyone I dealt with was polite and courteous. On the down side, I don't understand why an oil change and tire rotation takes 1.5 hours. Also, many of the employees were wearing masks but it was not consistent throughout the service department and sales area. I hope they will consider making it a policy to do so. More
by tonym237
Employees Worked With
Jeremy Ulecki
May 24, 2020
Service center is absolutely horrible did over $10,000 in unneeded repairs on my truck. Lawyers are already involved for a lawsuit. Another garage verified. unneeded repairs on my truck. Lawyers are already involved for a lawsuit. Another garage verified. More
by MattHartmanSr
Employees Worked With
Service manager
January 20, 2020
This dealership is awful. I have no idea where their mechanics come from but they should not be working on dodge trucks much less a diesel. All this place is about is selling you the car or the truck if mechanics come from but they should not be working on dodge trucks much less a diesel. All this place is about is selling you the car or the truck if you have a problem with it that’s gonna be your problem not theirs. Because they won’t know how to fix it just go to Phillips Dodge in Ocala. More
by Dixies_daughter
Employees Worked With
Tech 51369, Ryan Orr, John Kunberger
January 18, 2020
biggest scam dealer in flordia brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought i look some used cars would not even give a price before they had you in the office and gave them your life history felt just like i was at a time share sale lots of pressure and plenty of bull.and high prices who does that today!!!.go any where and get lots better treatment.stay away you ll be sorry!!!!!!! More
by partdan
Employees Worked With
Lois Spurgeon
March 09, 2019
Went the extra mile to help with warranty issues. Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership to get repair order of service performed. Even Faxed my copies of repair orders to FCA to help with denied warranty issues.. More
by SVaughn
Employees Worked With
Rob and Ashley
March 25, 2017
Service You did a great job. Very efficient. We tried several other Jeep dealers in the area and were extremely disappointed. This one is a winner! Terry was You did a great job. Very efficient. We tried several other Jeep dealers in the area and were extremely disappointed. This one is a winner! Terry was very nice, friendly and easy to work with. Waited for the car and the service was done quickly. More
by Nadine
Employees Worked With
Terry
August 31, 2015
waist of time again What is wrong with Florida car dealers. This is the second one I have made an appointment at with the promise of having my parts there and drove almos What is wrong with Florida car dealers. This is the second one I have made an appointment at with the promise of having my parts there and drove almost an hour to get there and be told sorry I don't have your part. More
by poisonivy78
Employees Worked With
Mike
July 11, 2013
I called and made an appt to get my transmission fluid flushed. Price quoted was $170 +/-. Also asked to have engine oil and filter changed , I supplied the oil and filter. Price quoted $10 +/-. I was al flushed. Price quoted was $170 +/-. Also asked to have engine oil and filter changed , I supplied the oil and filter. Price quoted $10 +/-. I was also told it would take about an hour. A little over two hours later I paid the bill - $218.61 This is almost $40 over the quoted price. The job was so messy that I now have oil spots on my garage floor. I also got oil drip on my head while the mechanic was showing all the things he could charge me to fix that he took an hour of careful inspection to find, this was called a free 27 point safty inspection. I allowed myself to think that I would get a better job at a dealership than a quick oil change place. The next time I will go back to the quick oil change shop where I can get my transmission flushed, oil supplied and changed in about 45 minutes at a cost of about $160, and when I am done I wont have to clean my garage floor! More
by cyrus1cat
Employees Worked With
Jodie Brady
