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Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

2.5
127 Reviews

127 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

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September 15, 2020

Excellent service as always, Completed work on my truck in a timely manner. I have had both my vehicles taken care of here by this dealership as they are top notch. More

by swordfishcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, David Steed, Jennifer Michaels
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide a 5-star review of your recent visit to our Service Department. Our goal is to provide all of our customers with the best possible experiences and we are glad to see that we accomplished exactly that during your visit. We are happy to have you as a customer and look forward to seeing you again!.

September 14, 2020

We have been doing business with this Jeep dealership since we moved here 7 yrs ago. First it was Crystal and then when it became Plaza. Our last couple of visits to the service area have NOT been pleasa More

by cke1457373
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Michaels
Sep 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our Service Department. We apologize for your experience and are sorry to hear you were less than satisfied. We are serious about providing the best services possible to our customers and are glad you took the time to share these concerns. We will be looking into the items mentioned in your review so any necessary changes can be made to improve our performance. Your years of loyalty are greatly appreciated and we hope you will continue to allow us to serve you in the future.

September 12, 2020

They are ready to deal to sell cars and trucks. I've had offers for 4000 dollars over book on trade in and 9000 dollars off list price on a 50,000 dollar truck. Their service department is inconsistent. Som More

by newdimensionmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica in sales. Wonderful sales person. Don't know a lot of these people because they change a lot , Antoine Thomas, Ryan Orr
Sep 14, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our service department. We are serious about customer satisfaction. Your opinion is valued greatly and helps us to stay focused on our goal of providing only the best services for our customers. We look forward to seeing you again soon.

September 06, 2020

Love the service at Plaza Chrysler Jeep Ram. Have always been taken care of in a timely manner. Steve Bowman always kept me updated on the progress. More

by mc012650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Sep 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent experience with the Plaza Chrysler Dodge Jeep Ram Service Department and for the positive comments about Steve's efforts to keep you updated on servicing. We are happy to have you as a customer and are always here for you!

September 03, 2020

All my interaction with you concerning my vehicles maintenance & repairs,has been great. I even brought my vehicle in a day early & they took care of me. Gator is always helpful & knowledgeable, More

by agillette1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, David Steed
Sep 04, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing this 5-star review of your recent experience with our Service Department. We are committed to providing the best services possible to all our customers. We appreciate your business and look forward to working with you again!

September 03, 2020

Very accommodating and friendly! When I arrived, Norman knew why I was there by the vehicle; as I spoke to him the afternoon before when he made my appointment. Quick and efficient! More

by GATORMAILGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Sep 04, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking time to provide a 5-star review of your recent visit to our Service Department and Norman's "quick and efficient efforts". We aim to please and your feedback lets us know that we are accomplishing that goal. We are happy to have you as a customer and appreciate your business!

August 31, 2020

Very friendly and fast service. A little pricey but good word. Dealership very clean and orderly. Only complaint was none of the workers I encountered were wearing masks during this pandemic. More

by tonet0908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Sep 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review of your recent visit to our Service Department and thank you for choosing to do business with Plaza CDJR. We are 100% dedicated to our customers and we appreciate your feedback. Taking health concerns seriously during the current pandemic is important and we appreciate you sharing your concerns about the wearing of masks. Please let us know if there is anything else we can do for you. Stay safe and thanks again!

Sep 01, 2020 -

tonet0908 responded

Thank you and see you soon.

August 30, 2020

Very friendly service department. They gave all the information needed as to what they were going to do. Explained ever thing after the analysis. They treated you well! More

by stoneyrjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Aug 31, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review of your recent visit to our Service Department. We are glad to know that you were treated well as our goal is for all our customers to have 5-star experiences with every visit. We value your feedback and look forward to your next visit.

August 28, 2020

I WAS TOLD MY CHECK ENGINE LIGHT WOULD NOT COME ON AGAIN BUT IT DID. NOW THERE IS NO CHECK ENGINE LIGHT BUT THE CAR KEEPS SWITCHING FROM MILES TO KILOMETERS. I GUESS I WORRY A LOT. MY CAR IS MY BABY. NEW C More

by heavenlysentchild1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Jennifer Michaels
Aug 28, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit to our Service Department. Our staff of professionals understands that technological advancements and new gadgetry in today's vehicles can take time to gain familiarity and can sometimes be a bit daunting. However, we have a staff of highly skilled and trained technicians ready to deal with any issue you may encounter. We are glad you are our customer and look forward to working with you in the future. Just remember, we are always here for you!

August 26, 2020

Very happy with the service received. All the staff is very friendly. The work I had done on my Grand Cherokee was warranty work. They got me right in and done quickly. The appointment was originally sche More

by JeepGCOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels, Norman Kingsley
Aug 26, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit to our Service Department. We strive to provide only the best services to all our customers and glad to hear that you are "very happy" with the service received. Your feedback means a lot to us. We wish you many happy miles in your vehicle and look forward to serving you for many years to come!

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