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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
675 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 675 reviews

December 18, 2020

Great experience way better than my local dealership. . Friendly employees, very helpful and explains everything in details. Planning to trade my chrysler 300 at this dealership. Its worth the 1hr 10min More

by RAFAELANDALLIEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hager, Michael VanPatten
Dec 20, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review and recommendation. Your "great experience" is exactly what we strive to provide all our customers. We appreciate that you chose Plaza CDJR and were willing to drive over an hour to do business with us. We are always here for you and look forward to the opportunity to serve you again!

December 10, 2020

EDITED... AFTER ONE PROBLEM AFTER ANOTHER AFTER LEAVING THE DEALERSHIP WITH MY TRUCK PURCHASE . BUYER BEWARE, FRAUD, DISHONEST, AND UNHELPFUL ARE MY DESCRIPTS. EVEN AFTER NEGOTIATING A WARRANTY THEY DID NO More

by Sparktender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger Jones, Michael VanPatten, Joe Moreno
Oct 18, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of your recent visit to our dealership. Your review attests to the steadfast commitment of the entire Plaza CDJR team. We take customer satisfaction seriously and work tirelessly to match our customers' preferences with just the right vehicle as demonstrated by Joe's efforts. We appreciate your business and welcome you to the Plaza Chrysler Dodge Jeep Ram family!

Dec 11, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello and thank you for sharing your concerns regarding your truck purchase. I am the General Manager of Plaza CDJR. We are committed to customer satisfaction and are sorry to hear about the issues you've identified in your review. Our goal is the total satisfaction of our customers, and to provide the best possible positive experiences. Your comments are important to us and I'd like to discuss them with you directly. Please contact me at your earliest convenience either by email or phone. I look forward to talking with you. Antoine Thomas General Manager (352) 726-1238 www.plazacdjr.com

Dec 11, 2020 -

Sparktender responded

Antoine, You were "unavailable" when I called and a message was left for you to call me. Like your service manager who was supposed to call me back, after two messages left, in regards to my plow gear removal, YOU DIDN'T...

December 10, 2020

Very Happy, Service was great and prompt Ernesto was great. Jeremy and Dave were great. How much more can I say? Plaza has the best service. More

by MYSPLASHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto, Steven Bowman, Jeremy Ulecki, Antoine Thomas, Ryan Orr, Donnye Franklin, David Steed, George Rudelis, Norman Kingsley
Dec 11, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review and recommendation following your recent visit to our service department. Thanks as well for recognizing the efforts of Ernesto, Jeremy, and Dave. We do our best to provide great customer service and your review confirms that we are achieving that goal. We are always here for you!

December 06, 2020

Excellent , very knowledgeable , helpful and a pleasure to do business with.Will not hesitate to visit your dealership in the future.Thank you for your help. More

by ball51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Norman Kingsley
Dec 09, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this review of the "excellent, very knowledgeable, helpful and a pleasure to do business with" experience you had with our service department a couple of days ago. We look forward to working with you again and very much appreciate your business!

December 06, 2020

Probably the most decent experience I've had buying a new vehicle. They weren't high pressure, listen to what we wanted and gave me a decent deal on my trade in. More

by TWEEKRULES39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Moreno
Dec 09, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this 5-star review of your recent visit and purchase of a new vehicle. We are committed to customer satisfaction and appreciate this feedback confirming that we are meeting our goals. We appreciate your business and wish you many happy miles in your new vehicle!

December 06, 2020

Donnye was great this is the second vehicle that we purchased with him. He is very personable, knowledgeable and professional. Mike was also professional even with the computer issues he had that day. More

by CHUCK76
Recommend Dealer
Yes
Employees Worked With
Donnye Franklin, Michael VanPatten
Dec 09, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Plaza Chrysler Dodge Jeep Ram thanks you for choosing our dealership for the purchase of your new vehicle and for the fine comments and recognition of Donnye's efforts during the purchase of your new vehicle. Your recommendation and your loyalty to our brand are greatly appreciated! We look forward to continuing our working relationship for many years to come.

December 04, 2020

Rob the tech. is the best and he explained all what he did and what he recamendedwas really pleased that he did this in person. More

by morningdawn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Dec 04, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review of your recent visit to our service department and your positive experience with our Service Tech, Rob. We are happy when our customers are happy!

December 03, 2020

Called made an appointment for 7:30 am ask how long it would take for oil change and tire rotation was told 45 minutes to and hour. I was there at 7:20 am no one else was there. 7:30 they let me in the wa More

by jackie310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Bowman
Dec 04, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Jackie and thank you for making us aware of your concerns about your recent experience with our service department. Please accept our apologies that we fell short of meeting your expectations regarding the timeliness of the services provided. Your feedback is important and helps us to identify potential areas for improvement as we move forward. We appreciate your business and hope you will give us another opportunity to earn your business in the future. Thanks again for your feedback.

December 01, 2020

Very pleased with the Service and Parts Dept. They even offered to was my Jeep before I picked it up. I thought that was a nice touch. It was ready when they said it would be. ECCELLENT More

by steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Roger Jones
Dec 02, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Steven for taking the time to review your recent visit to our Service and Parts Departments and the excellent services you received. We go the extra mile to ensure that our customers are pleased with our work and having your vehicle ready on time is always our goal. We appreciate your business and look forward to seeing you again!

November 30, 2020

The parts and services departments are extremely friendly and helpful. I am super impressed with the level of customer service and helpfulness from calling to in person. I needed a key FOB added to my Ram 25 More

by kongstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, David Steed, George Rudelis, Norman Kingsley
Dec 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Outstanding! Thank you for this 5-star review of your recent experience with our Service and Parts Departments! We are dedicated to providing our customers with the best services possible and it sounds like we exceeded your expectations and really delivered for you. So good to hear that we did what others claimed could not be done. That's because we care! We are always here for you!

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