Plaza Chrysler Dodge Jeep Ram

Sales and administrative personnel are excellent, as was lady doing the contract paperwork. Vehicle is very nice. Salesman was excellent, albeit very busy. However, I was extremely disappointed with finan lady doing the contract paperwork. Vehicle is very nice. Salesman was excellent, albeit very busy. However, I was extremely disappointed with financing. I was informed the finance rate was near or equal to local credit union rates for my term and down payment. I did not check them but knew that with my 844 credit rating and paying a down payment of approximately 62% of the vehicle purchase would lead to a low interest rate. Not true. Initially the contract was for 7.99%, then was called back to redo the contract for a "better rate" of 6.16%. Up to that point, I honestly had not looked at the rate, poorly assuming the "credit union" rate was applied. According to Bankrate the rate of 3.24% is national average figure for my credit rating and local credit unions are within that ballpark figure. According to Wallethub states banks like Bank of America, PNC and Wells Fargo are well below 6.16%. As are most other financial institutions I reviewd based upon my credit rating and amount put up front. I note on the Plaza website today their loan calculator inserts a default 4.9% rate on new vehicles as example. Recommend they change it to 6.16% or higher as the default figure.. Therefore, I consider my rate a ripoff. My fault for not getting preapproval at one of the aforementioned banks. But, I have the option of paying it off instead of the high interest amounts, an option which I intend to exercise later this year. However, that option should not have been necessary based upon my credit status. I rated Mr. Van Patten in the Finance Department one star because of this, plus never actually met the individual while he sat in his closed door dark room. Finally, rebates posted on the website listing totaled about $7500 with conditional rebates of $500 military (which I qualified for) and $750 for non-prime retail. My total was $5750. Does not compute. More

My wife and I love our new 2021 Ram 1500 Big Horn/ Lone Star. Thank you for getting us back into a Ram. We are thrilled. Star. Thank you for getting us back into a Ram. We are thrilled. More

No high pressure tactics. Professional sales people honest and friendly. Very pleasant car buying experience. They helped me pick out the perfect vehicle according to my needs honest and friendly. Very pleasant car buying experience. They helped me pick out the perfect vehicle according to my needs More

No pressure. Help all day long. Friendly staff... everyone we came in contact with. Got the best deal on the one Jeep we fell in love with!! Plaza Chrysler Dodge Jeep Ram has our business and our sta everyone we came in contact with. Got the best deal on the one Jeep we fell in love with!! Plaza Chrysler Dodge Jeep Ram has our business and our stamp of approval next time we go looking again!! Don and KC from Ocala More

Let me share my experience to save you time and hassle. They list Brand NEW vehicles at a low prices then state they've been sold or they can't sell them due to damage when they where shipped. So they try They list Brand NEW vehicles at a low prices then state they've been sold or they can't sell them due to damage when they where shipped. So they try to push you onto a another vehicle more money less options. Good luck getting a straight answer on what your trades worth, because there system is down... or depends on what vehicle your interested in. Vehicles that where sold or couldn't sell due to damage stayed on there website for over 3 weeks!! I ended up using Ferman in Lutz. More

It is not often said that the car buying process is a pleasurable one. Not liking to negotiate or haggle, it certainly has been the case for me. However, my recent transaction with Plaza was the exceptio pleasurable one. Not liking to negotiate or haggle, it certainly has been the case for me. However, my recent transaction with Plaza was the exception. Meeting Joe Moreno made the visit very rewarding to my wife and myself, over and above the fact that we got a beautiful truck. More

Great service and very knowledgeable as well as professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle More

Great customer service, they made me feel like family. Scott was able to find the perfect upgrade for me. I will definitely be back, and will tell everyone I know to go there when looking for an upgrade! Scott was able to find the perfect upgrade for me. I will definitely be back, and will tell everyone I know to go there when looking for an upgrade! Thanks guys! More

Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the resul the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the results and findings to keep me up to date on my vehicles health. More

EXCELLENT, POLITE, KNOWLEDGEABLE, PROFESSIONAL SERVICE. FROM OUR PHONE CALL TO EXITING THE SERVICE DEPARTMENT WE WERE IMPRESSED WITH THE EMPLOYEES. EVERYONE IS ALWAYS FRIENDLY & PROFESSIONAL. FROM OUR PHONE CALL TO EXITING THE SERVICE DEPARTMENT WE WERE IMPRESSED WITH THE EMPLOYEES. EVERYONE IS ALWAYS FRIENDLY & PROFESSIONAL. More