Plaza Cadillac - Service Center

Went in for service ended up purchasing a car.The experience was easy and everything was explained to our satisfaction.Colt was very attentive and pleasant to work with . experience was easy and everything was explained to our satisfaction.Colt was very attentive and pleasant to work with . More

The service manager, Steve, is always very pleasant and helpful. I appreciate the updates when waiting for my car to be serviced. Thank you. The car wash is always appreciated. helpful. I appreciate the updates when waiting for my car to be serviced. Thank you. The car wash is always appreciated. More

Went in for an oil change with an appointment and it took over an hour! Then when we got in the car they hadn’t even filled the washer fluid. Shouldn’t that be part of their “multi-point” inspection? Service over an hour! Then when we got in the car they hadn’t even filled the washer fluid. Shouldn’t that be part of their “multi-point” inspection? Service manager refilled the fluid after we asked. More

Very helpful and understanding of my situation The passenger window was down and would not go up. My wife has Alzheimer’s And Parkinson’s . I needed to get home quickly. Harry jumped in and took c The passenger window was down and would not go up. My wife has Alzheimer’s And Parkinson’s . I needed to get home quickly. Harry jumped in and took control of my situation and got me out quickly. He saved the day! More

As usual my repair visit to your Plaza Cadillac was a complete delight. Both Harry & Steve in your service dept were AWESOME they ALWAYS bend over back to satisfy all of their patrons. Thanks again fo complete delight. Both Harry & Steve in your service dept were AWESOME they ALWAYS bend over back to satisfy all of their patrons. Thanks again for the OUTSTANDING SERVICE that I received during my visit. I also got to meet one of your top salesman by the name of Mr. Jesse Knapp he was great and well informed about the vehicle I was inquiring about. I will convince my wife we might just need the beautiful white CTS that I questioned Mr.Jesse about. Cross your fingers for me. It is always a pleasure visiting your dealership and I plan to tell anyone who ask’s me about buying a new or pre-owner top quality vehicle. Thanks again, Sincerely, Herb Ciezadlo 😎🌴😊 More

Harry the service consultant evaluated the left outside mirror operation. He determined that the stops on mirror was not operating correctly. He said that Plaza Cadillac would need to order replacement mir mirror operation. He determined that the stops on mirror was not operating correctly. He said that Plaza Cadillac would need to order replacement mirror.. The mirror will be installed tomorrow August 14 , 2020 as promised. More

Steven was very helpful. Called in around lunch time Friday as noticed I had a nail piercing the back tire on our Cadillac. Steve said they could fix it if I could bring it in by 3 or 4.. Tire could Friday as noticed I had a nail piercing the back tire on our Cadillac. Steve said they could fix it if I could bring it in by 3 or 4.. Tire couldn’t be fixed, so they put 2 new tires on front, and best 2 tires on back. Was thankful they were able to fix it on a Friday afternoon. Steven was very polite and caring. More

Surprised that nobody in the service department wore a mask or gloves. Their clientele are older people like me. Them wearing a mask protects me. mask or gloves. Their clientele are older people like me. Them wearing a mask protects me. More

Plaza is welcoming, accommodating, and thorough. Service is organized and rather quick.Harry is professional and works everything in a timely manner. Plaza is a class organization. is organized and rather quick.Harry is professional and works everything in a timely manner. Plaza is a class organization. More