Plaza Cadillac - Service Center

Appointment was scheduled within 2 Days! Excellent Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Ver Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Very satisfied will work performed. 👍 More

Harry and Steve did a great job. Steve got things started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an item. Everyone is friendly, courteous and knowledgeable. It is is good to see Tony back! More

I trust this service center. Even though the dealer cost for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with Harry in the service dept. and he is friendly. knowledgeable and efficient. More

Love the dealership. Bought 3 vehicles from them. Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and thei Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and their also is a vibration where I feel I've been rear ended. Hate it wished we kept our 2013 or bought a 2015. Do you take returns? Can we take it back and get a 2015 with very low mileage? I've looked at Car Max and they have them. I told Michael to ask you, but he said it cant be done!! I say it could be done, but at what cost to us. Doesn't hurt to ask. I might just go to Car Max and find out! More

Great service....Plaza should be happy to have Rick on their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints More

Steve and his crew did a good job once I brought the car in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the key Fob >15’ away from the car. The battery wouldn’t keep dying More

Plaza’s Service Department is the BEST I have ever experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them a experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them all. More

Steve in the service department needs to be put in “The Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the reason we don’t take our vehicle anywhere but Plaza Cadillac. You rock Steve! Thank you for all you do! More

Always a pleasure. Friendly, quick and clean. Would recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. More

Plaza Cadillac always treats me very well. Both Steve and Harry in the service department treat everyone well and it shows they care about the customer. and Harry in the service department treat everyone well and it shows they care about the customer. More