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1,293 Reviews of Plaza Cadillac - Service Center
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September 12, 2020
Only saw one person with a mask. No distancing in the waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. More
by LCLYONS
Verified CustomerEmployees Worked With
Harry in Service was the not mask wearer I saw. He is the best!
September 12, 2020
Live 60 miles from dealership. Had to leave car for several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two ar several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two around trips of driving. Now that’s service! More
by BMCGLAMERY
Employees Worked With
Harry - Service Advisor - Rate 5 Starts Plus!!
September 11, 2020
The Service Staff is always courteous, helpful and understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. More
by PILARMCGURY
Employees Worked With
Service Dept is excellent.
September 08, 2020
The employees are always courteous and friendly. They explain why something needs to be done to our vehicle and how long it will take also. explain why something needs to be done to our vehicle and how long it will take also. More
by wbilbrey99
Employees Worked With
Steve at the service desk
September 05, 2020
I was very pleased with my service call. Harry and Sreve were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge w were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge was really a surprise, but great to know More
by PETERS81712
Employees Worked With
Harry and Steve in Service
September 03, 2020
I am very pleased with the help, corporation, personal touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. More
by paula.eggeling
Employees Worked With
Harry
September 01, 2020
I was in for the 7500 mile service on my XTS. The service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. More
by RBEAVER731
Employees Worked With
Harry Akarcay
August 30, 2020
Very persistent in identifying and correcting an internal engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. More
by JRANDMTUCKER
Employees Worked With
Harry in the service department was excellent.
