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This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Plaza Cadillac - Service Center
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December 07, 2023
If you go there for service and have to wait for your car.. prepare to be there all day. They parked my car at the end of the parking lot instead of bringing it back to where you drop it off and I had to car.. prepare to be there all day. They parked my car at the end of the parking lot instead of bringing it back to where you drop it off and I had to walk a little bit to get to it, which I didn't like cause I can't walk long distances anymore. More
by Caddygirl#24
Verified CustomerEmployees Worked With
Service dept
December 04, 2023
They are always ready to help and explain the problems and the fixes. We have gone there for 23 years and trust them to let us the issues. and the fixes. We have gone there for 23 years and trust them to let us the issues. More
by braether
December 03, 2023
They fixed the problem. I was very happy that it was covered under warranty. It didn't cost me any money. I was happy they washed the car but sad they don't detail any more. I was very happy that it was covered under warranty. It didn't cost me any money. I was happy they washed the car but sad they don't detail any more. More
by DMUM53
Employees Worked With
December 01, 2023
Waited over 4hrs for a very small issue, Never told how long it would take. Nothing fixed told to make another appointment. long it would take. Nothing fixed told to make another appointment. More
by deluej
Employees Worked With
Other Employees :
DAVID STONE, David Guzman, Jack Jackson
November 30, 2023
I had a problem with my 2016 Cadillac CTS that could've taken up to 3 months or more to repair due to supply issues caused by the auto workers strike. Senya and Saul in the service department, and of cours taken up to 3 months or more to repair due to supply issues caused by the auto workers strike. Senya and Saul in the service department, and of course the mechanics, went to work for me and had my car back to like new in just 3 days! I just can't say enough about how well I was treated. This was a potential disaster that was handled with genuine care and concern by professional people. I am very thankful. More
by RIGDAD3
Employees Worked With
Senya and Saul
November 24, 2023
Tires weren’t checked. Front end noise not fixed. Going back on 11/24/23. Been back now noise fixed didn’t get my $50.00 credit for not fixing first time last week. . T Front end noise not fixed. Going back on 11/24/23. Been back now noise fixed didn’t get my $50.00 credit for not fixing first time last week. . Tires had 41 lbs each. Still waiting on call back concerning credit. Not thrilled with your service dept. More
by VWILSON1959
Employees Worked With
Saul,
November 22, 2023
FrI’m m the moment you enter the office, thier Care is Personsl, Helpful, Sincere and Courteous! Personsl, Helpful, Sincere and Courteous! More
by Info@jlministries.com
Employees Worked With
Other Employees :
Jonathan Molzof, David Guzman, Jack Jackson
November 17, 2023
TOOK CARE OF ALL MY SERVICE NEEDS EXCELLENT SERVICE THANK YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. More
by PAULCARSLEY
Employees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE
