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1,293 Reviews of Plaza Cadillac - Service Center
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Verified Customer
January 16, 2022
Friendly service personnel. Thoroughly explain repairs necessary and charge for each. Questions always answered. Recommend this dealership and service necessary and charge for each. Questions always answered. Recommend this dealership and service More
by pattyp975
Employees Worked With
Harry service dept.
January 15, 2022
Mr Steven over at The service department is amazing he’s taking care of my Cadillac every single time I go there and always works with me with my schedule very professional and always willing to help any cu taking care of my Cadillac every single time I go there and always works with me with my schedule very professional and always willing to help any customer get their vehicle issues resolved in a timely and professional manner. Rick Jimenez over in sales is also super awesome every time I drop my car off for service he always happens to be walking by and we chat for a little bit hoping in the next few weeks or few months I stop by to pick up an Escalade for Mom hopefully before Mother’s Day and I’ll be going to Rick for that thank you Plaza Cadillac for your amazing team and service hands-down always a good experience comparing it to other dealer services for other cars I own like my jaguar or BMW you guys are top-notch love you guys !!!!!! -Joseph “JD” Rodriguez More
by Jd_Official
Employees Worked With
January 14, 2022
Service center employee met me when I pulled in pointed to where service writer was, checked in I had an appointment kept me informed when car would be done. to where service writer was, checked in I had an appointment kept me informed when car would be done. More
by Tinamoon_2000
January 10, 2022
Steve informed me of the concerns with my car and it was properly documented on the paperwork. Informed me that my car was going at a certain time and it was. Great job to Steve and Thank you !! properly documented on the paperwork. Informed me that my car was going at a certain time and it was. Great job to Steve and Thank you !! More
by Scottb
Employees Worked With
Steve
January 08, 2022
There is not space here to provide a full disclosure of my dissatisfaction. Suffice it to say, my car was in your service department a solid 3 weeks. Less than 48 hours after picking up the car, it DIED my dissatisfaction. Suffice it to say, my car was in your service department a solid 3 weeks. Less than 48 hours after picking up the car, it DIED yet again. I have never received such unreliable, poor service. More
by Carolyn
Employees Worked With
None of above. Harry, service mgr, Eve, receptionist
