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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,293 Reviews

1,293 Reviews of Plaza Cadillac - Service Center

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March 12, 2022

Steve was a great help. He kept us updated on our car. The car is running great now. Thank you. More

by curtiswill1775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
March 11, 2022

We have always used Plaza Cadillac for servicing our 2012 Cadillac SRX. The service manager, Harry, is always friendly, explains everything clearly, and is respectful of my schedule and needs. This last visi More

by houdinicj
Customer Service
Recommend Dealer
Yes
Employees Worked With
Harry Akcarcay, Ron (chauffeur)
March 11, 2022

Excellent business. Harry is a terrific service manager. I have been coming to Plaza Cadillac since 2002 when I bought my Escalade. I like that they guarantee all their More

by Caddie Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
March 10, 2022

The service center has consistently exceeded our expectations. We are very happy with the car. More

by LouJoy72
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Eve in Service, Jonathan Molzof
March 10, 2022

They finished my oil change and rotate before I was done visiting with everyone !! Thanks 😃 More

by KERRYLPOLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Customer service was great and very friendly. My car was in and out quickly and came back very clean More

by stevestevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Pleasant employees, no problems related to visit, and informative of a question I had. Good service! More

by MLZEISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
March 05, 2022

The dealership worked very hard to obtain my roof cross rails which were hard to come by. They have been very supportive during the process. More

by JKIBBEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
March 05, 2022

From my last visit in December, the initial greeting experience has greatly improved because the service writer-Steve-was my first contact. Steve has always been top notch and is just excellent. Can’t s More

by Tomabrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Harry the service writers.
March 04, 2022

Waiting 4 hours for service is way tooo long especially when you are there at 8am More

by kathyhaggart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Plaza Cadillac responded

We are very sorry the process took that much time but even with an appointment we had to work with an extended warranty to authorize repair. The wheel not holding air made it even longer to get approval. again very sprry.

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