1,282 Reviews of Plaza Cadillac - Service Center
My service advisor, who is new-ish is a huge asset to your company. She was sweet, kind, prompt, funny and overall amazing. She kept me well informed throughout the entire process and as long as she is t your company. She was sweet, kind, prompt, funny and overall amazing. She kept me well informed throughout the entire process and as long as she is there I will continue to come back for her superb service! More
I have bought 2 vehicles from them and will be buying or leasing my next one. The Service department and customer service is second to none. leasing my next one. The Service department and customer service is second to none. More
They are getting better every time i go. They customer service is a 10. I love me some Harry. They customer service is a 10. I love me some Harry. More
Great service by competent caring professionals. whether in sales or service departments. Customers are always treated with respect. whether in sales or service departments. Customers are always treated with respect. More
I I have a 2015 Cadillac XT-5 with only 20,000 miles on it. I came in for yearly oil change. Christie Cook, from the service department, explained that I needed new tires, brake fluid flush and replacement it. I came in for yearly oil change. Christie Cook, from the service department, explained that I needed new tires, brake fluid flush and replacement and fuel system cleaning and fuel filter change, as well as a new battery. She explained it was a time issue, not a mileage issue. I was not able to wait for all needed maintenance, but had the battery replaced that visit. Christie worked with me to get another appointment quickly and at my convenience to get all my maintenance done. The waiting room at Plaza Cadillac is excellent. It has very comfortable chairs, snacks, coffee and TV. Plaza Cadillac service department personnel are the best! Thank you! More
Great service and friendly people. The customer waiting area is very comfortable. It’s never fun to get maintenance on your car but they make the experience as pleasant as possible. The customer waiting area is very comfortable. It’s never fun to get maintenance on your car but they make the experience as pleasant as possible. More
Very friendly knowledable and helpful when trying to make a informed decision . Choosing right vehicle is sometimes difficult. a informed decision . Choosing right vehicle is sometimes difficult. More
No nonprofit I don't like your workers 😒 need trainings before you get them w before you get them w More
I am always happy to come into Plaza Cadillac b/c everybody is always friendly. I like to deal with Rick b/c he is always on top of things, and always is able to answer my questions when I have any. everybody is always friendly. I like to deal with Rick b/c he is always on top of things, and always is able to answer my questions when I have any. I am very happy with the service department, although Harry is who I mainly work with, the other people are always very attentive to my needs, even when I just stop in for air in my tires. Everybody is very helpful! More