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1,262 Reviews of Plaza Cadillac - Service Center
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March 07, 2024
Larry & Staff were helpful, friendly & responsive. They assisted in determining my issue on my 2015 Cadillac & we were very happy w/results. They assisted in determining my issue on my 2015 Cadillac & we were very happy w/results. More
by klglewis
Verified CustomerEmployees Worked With
Larry
Helpful March 07, 2024
As a new resident of The Villages, I had to locate a new Cadillac dealership to perform routine service on my SRX after having used the same dealership for purchases and service for the past 20 years. Chan Cadillac dealership to perform routine service on my SRX after having used the same dealership for purchases and service for the past 20 years. Change isn't easy. In the course of performing service, it was determined that a rather significant issue needed to be addressed and it would take approximately three hours. The dealership provided transportation back to my home and notified me when the work was complete. A courtesy driver picked me up, returned me to the dealership to pick up my serviced and freshly-washed car and I was on my way home. Although changes isn't easy, I feel entirely comfortable with the customer service and courtesy I received at Plaza. More
by ceekmurph
Employees Worked With
February 24, 2024
Best decision i made was buying from plaza Cadillac, the salesman treat you the same way after purchase, real good people. salesman treat you the same way after purchase, real good people. More
by mareo.williams
Employees Worked With
February 16, 2024
Friendly personnel and the service to our car both times was very good. I also like the idea of a free car wash. was very good. I also like the idea of a free car wash. More
by RHWALTERS11
Employees Worked With
February 08, 2024
Absolutely a fabulous dealership. I continuously visit this dealership to repair service work performed at a Cadillac dealership in Waterloo Ontario Canada. Cenia Ivancovich always e I continuously visit this dealership to repair service work performed at a Cadillac dealership in Waterloo Ontario Canada. Cenia Ivancovich always exceeds my customer expectations. She clearly tells you the problem and how she is going to correct it. More
by CRAIG82
Employees Worked With
Cenia Ivancovich
February 07, 2024
I have tried several times to give your team the best review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the rep review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the report. I will try one more time and if it does not work I’m done. I just want you to know that your team is wonderful and all the people that worked on my Cadillac were very accommodating and very respectful. Marie Rowe More
by ME.ROWE
Employees Worked With
February 07, 2024
Fantastic always nice and professional All of your service representatives are very helpful And Jessie my salesman is also Great service representatives are very helpful And Jessie my salesman is also Great More
by Kathy.ward
Employees Worked With
Harry is my service person
And he will is ??
February 02, 2024
No showroom. Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service d Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service department desk taking calls. Pretty sure if I managed a service department, as clients brought cars in for service I would have a sales person asking if they would be interested in trading up to a new vehicle and running numbers by them. Seems odd, they just let you sit in a antiquated waiting room that needs a serious upgrade! More
by JDUBOIS9352
Employees Worked With
Service department
February 01, 2024
i only used the service dept. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. More
by RICHKOMAR2021
Employees Worked With
Other Employees :
none of these dept. were involved in my visit so I can`t rate but you made me to submit, DAVID STONE, Jack Jackson
