1,332 Reviews of Plaza Cadillac - Service Center
Service dept is great The service writers are knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! More
Very Pleased with my Warranty service. As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather tha As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather than just replacing parts. More
Excellent service center with a great staff open my car because the hood would not release they installed a new cable in hood release latch and I was on my way because the hood would not release they installed a new cable in hood release latch and I was on my way More
I brought my Cadillac in for a diagnosis on why starting was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfort was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfortunately, it is on backorder. I have been waiting about three weeks for the part to be available and come in so , I can once again start drivingI driving my Cadillac. This is very frustrating having my car unable to be fixed. More
needed to have the engine software updated got in a little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. More
They are very friendly. I feel welcomed when I enter. Everyone is polite and kind. I feel welcomed when I enter. Everyone is polite and kind. More
Rick Jimenez is a great sales person. He is always willing to help with all questions. He is always willing to help with all questions. More
Fast and Efficient. My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they a My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they accommodated the request quickly and repaired vehicle efficiently. Service department is great More
The car was not cleaned up after service which has been the standard for the last 15 years that I have been using Plaza. the standard for the last 15 years that I have been using Plaza. More