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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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August 10, 2022

AS ALWAYS, MY SERVICE EXPERIENCE AT PLAZA CADILLAC IS PLEASANT AND EXCELLENT. STEVE WIGGINS IS A SUPERIOR SERVICE MANAGER AND TREATS ME AND ALL CUSTOMERS THAT ARE THERE AT THE TIME WITH KID GLOVES! YOU More

by Don O
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
August 09, 2022

Friendly and love it when the mechanic doesn’t find anything additional wrong with vehicle!!! More

by Shartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 08, 2022

My repair did not repair the issue. I just called and after 5 minutes I was dropped. I would like someone to call. Was told that a new lock actuator would fixed the issue on my 2011 More

by bcbisme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 09, 2022 -

Plaza Cadillac responded

i will investigate and have someone call you.

August 07, 2022

Everyone made an effort to find a solution to my problem. I was surprised that it took 4 1/2 hours at $139 an hour to solve a problem that was replacing an electronic ABS module. Why so long? More

by JIM.INGALLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
August 07, 2022

Everything so far has been so easy, from purchase to the first oil change. Definitely recommend! More

by TRACIMEANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 04, 2022

Always ready to help when you first enter the building, the people in the service area are smiling and shows that you are welcome. In the sales area welcome you but do not pouches any sales they want to ma More

by richcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID STONE
August 01, 2022

Polite, let me know exactly what was wrong and fixed it. When I got back to the dealership they also washed it. More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
August 01, 2022

Steven made the process seamless in implementing my SUV service needs. Thank you Steven!!! It’s always a friendly environment & much appreciated. Great seeing Harry & Rick my sales & service gurus too! ~ More

by debra c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

It’s a pleasure to call Eve and schedule an appointment! The service men are always friendly!! It’s our go to Caddy dealership!! More

by Brodynjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eve, Harry and Steve
July 30, 2022

Everyone from the person that greeted us to the service tech and the guy who wrote up the order very curtious and friendly. More

by MIKERAINES4490
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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