Plaza Cadillac - Service Center

Very professional, polite and quick response and workmanship amazing. Trust dealership and definitely will use them in the future for all my Escalade needs! workmanship amazing. Trust dealership and definitely will use them in the future for all my Escalade needs! More

Plaza Cadillac Service department is the Best … However, the lack of available loaner vehicles is a major disappointment which will draw me to compare a different vehicle in my next purchase. This policy i the lack of available loaner vehicles is a major disappointment which will draw me to compare a different vehicle in my next purchase. This policy is no way to treat Cadillac customers paying more than 100 K for a SUV More

Washed & vacuumed but didn't clean the inside door panel even after return next day for loose valve tire stem. All 4 new tires were not air pressured to Cadillac standards Iisted inside door jam. The servi even after return next day for loose valve tire stem. All 4 new tires were not air pressured to Cadillac standards Iisted inside door jam. The service administration was prompt, efficient and professional yet the mechanic was not up to Cadillac standards. More

If you want to take surveys don't force people to provide written responses, these should always be optional. written responses, these should always be optional. More

Good service, nice people who work there. .will bring my car back there for service when needed.. .will bring my car back there for service when needed.. More

Service department was very helpful and they put a technician on my car that was awesome. Thanks to Harry for the great service technician on my car that was awesome. Thanks to Harry for the great service More

Steve is always helpful and kind. I always appreciate that our vehicle has an inspection even when I only have an oil change and tire rotation. I always appreciate that our vehicle has an inspection even when I only have an oil change and tire rotation. More

They make good efforts to convey complete information to you about the problem and the solutions they can offer. There is no heavy pressure to get you to accept their solution. The service people are very p you about the problem and the solutions they can offer. There is no heavy pressure to get you to accept their solution. The service people are very personable and accommodating. More

Seemed to do a good job but labor chargers were excessive. $700 for less than 3 hours. excessive. $700 for less than 3 hours. More

Great service, friendly staff. Harry and Steve are both excellent.I will keep using Plaza for all my service. Harry and Steve are both excellent.I will keep using Plaza for all my service. More