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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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September 23, 2022

Felt like I was in a cheap used car dealership. Lady at the desk was eating lunch while waiting on customers and really didn’t interact. It was clear that they didn’t want to wash my car because More

by Corvette.19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of these people assisted me and I do not believe I was told they name of the one that did.
Sep 24, 2022 -

Corvette.19 responded

Felt like I was in a cheap used car dealership. Lady at the desk was eating lunch while waiting on customers and really didn’t interact. It was clear that they didn’t want to wash my car because it was a going to rain

Sep 26, 2022 -

Plaza Cadillac responded

Please contact me when your able so I can address. I cant seem to find to service visit on just the email name.. Thank you Partrick my ext 231

September 20, 2022

experience at dealership is always pleasant. Harry in service is always nice, service is prompt More

by JELLYBEAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in Service
September 20, 2022

Always great service at Plaza. Preparing for a major road trip and they made sure all was ready. More

by aubreyedobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 18, 2022

It was easy to get in quickly and Eve was very helpful. Steve is always efficient and professional. A pleasure to work with. More

by LSINNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, service dept
September 18, 2022

The service dept took good care of us and the problem seems fixed. Kept us informed while we were there. More

by JMBBB5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harry
September 17, 2022

We sincerely appreciate the prompt, fine service ! Harry, our contact, always provided professional, updated information regarding our concerns. Thanks!!! More

by Maurice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry! Service department.
September 17, 2022

Service Advisor Harry Akarcay was very thorough and dedicated to finding a serious intermittent problem with my XLR. The vehicle was road tested until the problem occurred and then thoroughly diagnose More

by Arch Simonson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
September 17, 2022

Steve Wiggins was a joy to work with. He ordered the necessary parts and installed them while I waited. He even drove me to a restaurant so I could eat breakfast while I waited for the wo More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
September 15, 2022

Always a very pleasant experience there. Everyone greets with a beautiful smile. And explains what was done to your car. More

by KNARF41
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID STONE
September 15, 2022

Harry, in the service department went way overboard to ensure all my requests for repairs were met. He is truly a great asset to the dealership. More

by Boxtop427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
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