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1,291 Reviews of Plaza Cadillac - Service Center
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August 27, 2024
I brought my car into your facility because of error messages I was receiving. I was told the battery was low and it was charged to 60%. Even though the battery was replaced in January I was told as the messages I was receiving. I was told the battery was low and it was charged to 60%. Even though the battery was replaced in January I was told as the car was no longer under warranty the battery was not under warranty and to replace the battery would be $400. In lieu of replacing the battery I was told to drive it more. We drive it every day and last week I drove to Gainesville twice. Sunday morning the car would not start and I had a neighbor jump start it and drove it to a local service center. They determined that the battery was bad and needed to be replaced. I am lucky this did not happen when I was traveling to Gainesville. It is unfortunate that your mechanic could not determine the state of the battery, and you charged me $68. to tell me my battery was good and I should drive more (11,000 miles last year should suffice). Luckily there is a Cadillac dealer in Ocala I can go to for service and my next car. More
by stmelnick
Verified CustomerEmployees Worked With
Christy - poor
August 23, 2024
I had a problem with one of my seats coming loose at the seam. The service department fixed it quickly and did a great job. This is the second Cadillac that I bought here and would highly recommend them seam. The service department fixed it quickly and did a great job. This is the second Cadillac that I bought here and would highly recommend them to all my friends and neighbors. More
by normarae38
Employees Worked With
Christie Cook
August 06, 2024
Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed. Everyone at this dealership seems to make you feel welcomed. More
by rmmmzplus2
Employees Worked With
August 04, 2024
Accommodated my requested repair time and completed repairs ahead of time. Service Agent, Christy, top notch!! Kudos to Eve bedside manners over the phone! repairs ahead of time. Service Agent, Christy, top notch!! Kudos to Eve bedside manners over the phone! More
by MRCARDINAL
Employees Worked With
Christy , Eve and Ron
July 24, 2024
Christy was professional & friendly. It’s my first visit so I appreciate the service. Eve was amazing upon my first call to Plaza, so thorough It’s my first visit so I appreciate the service. Eve was amazing upon my first call to Plaza, so thorough More
by NANCYFMCCALLAHAN
Employees Worked With
Christy
July 16, 2024
You always find a friendly, happy, knowledgeable, ready to help person you can depend on. A great crew that will understand you and your situation. to help person you can depend on. A great crew that will understand you and your situation. More
by EMORSE930
Employees Worked With
Accident fix.
July 16, 2024
Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed and that is the reason for my business. Everyone at this dealership seems to make you feel welcomed and that is the reason for my business. More
by PAMBARBEE
Employees Worked With
Service area
July 16, 2024
Dealership is great. Robbie our sales rep is great. Service work is less then par. Robbie our sales rep is great. Service work is less then par. More
by landefeldp
