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This rating includes all service center reviews, with more weight given to recent reviews.
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1,292 Reviews of Plaza Cadillac - Service Center
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Verified Customer
December 30, 2022
I scheduled an appointment so I could wait on my vehicle by no choice. They did all the work within the prescribed time and did a great job at a very reasonable price. by no choice. They did all the work within the prescribed time and did a great job at a very reasonable price. More
by JOHNFRANCISPERROTT
December 25, 2022
Service writer very thorough. Car completed timely, and I was impressed that they don’t perform services that aren’t needed. Btw best donuts ever. Car completed timely, and I was impressed that they don’t perform services that aren’t needed. Btw best donuts ever. More
by Dolly
Employees Worked With
Harry Akarcay was very thorough.
December 23, 2022
All three service techs were professional and courteous; and they worked to successfully obtain GM assistance for the repair that was just slightly over the warranty and they worked to successfully obtain GM assistance for the repair that was just slightly over the warranty More
by Lmoye1216
Employees Worked With
Service
December 21, 2022
Always good service. Diagnostics were right on. Engine light was on they diagnosed part needed and it was still under warranty Diagnostics were right on. Engine light was on they diagnosed part needed and it was still under warranty More
by rodcarol5167
Employees Worked With
Service department is A1
December 19, 2022
Steve Wiggins is a very helpful, competent, professional and courteous service manager. It is always a pleasure to have our Cadillacs serviced at Plaza with Steve as our advisor. and courteous service manager. It is always a pleasure to have our Cadillacs serviced at Plaza with Steve as our advisor. More
by Don O
Employees Worked With
Steve Wiggins
December 18, 2022
I can go on and on about Plaza Cadillac but I’ll keep it simple. Their customer service just far exceeds my expectations. So there you have it…. Customer service simple. Their customer service just far exceeds my expectations. So there you have it…. Customer service More
by TOMIKAHUMPHRIES
Employees Worked With
Cenia Steve Harry
December 18, 2022
Because our sales person typically sells Lincoln vs Cadillac, no one was prepared for our scheduled visit AND we had to wait for them to free up from their duties next door before our service could beg Cadillac, no one was prepared for our scheduled visit AND we had to wait for them to free up from their duties next door before our service could begin. Not at all the welcome we expected. More
by constancembarber
