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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews
Call Service Center (352) 787-1323

1,292 Reviews of Plaza Cadillac - Service Center

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January 14, 2023

The service is beyond excellent call very friendly, very informative always a pleasure to visit More

by jimmy121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
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January 14, 2023

Hopefully 3rd time will be a charm! This is getting old! Shouldn't have problems on a 2023 Escalade! My patience are running slim More

by tlcandmd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Plaza Cadillac responded

we apologize that the problem is persisting but very hard to identify when we recieve a defective part from manufacture. I'm sure when we reinstall part this problem will be solved. Thank you again.

January 12, 2023

Nice experience. Had a special warranty on the car. No problem, honor it and didn't even charge for the diagnostic.. the driver that took me to work was willing to b More

by castellt0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with them.
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January 12, 2023

Steve in the service department gave me excellent service. Always pleasant and helpful. Basically why I buy my cars there. More

by jackbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2023

Steve Wiggins handled my service needs with great care and professionalism. I was very pleased with this service event. More

by MHAGEN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
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January 11, 2023

The staff is amazing. Steve is very professional and friendly. Service is always fast and efficient More

by suezebra369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service Department
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January 09, 2023

Second interaction at Plaza Cadillac. Purchased XT4 and now in for the vehicle’s first service. The level of attentiveness has been above and beyond. Staff is pleasant and knowledgeable. More

by Manzgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry at vehicle service desk
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January 05, 2023

Awesome service department. Steve and Harry are great. I will continue to be a customer More

by DFBOO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and harry
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January 03, 2023

Everyone is very Pleasant and very Efficient! ! I always get Speedy Service! I would recommend Plaza Cadillac for Sales and Service!! More

by LBASELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry in Service Department
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December 31, 2022

Always professional and helpful, as always Steve Wiggins is my go to guy! But everyone is great.! 👍🏾 More

by woods32pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaige Stacy
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