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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,291 Reviews
Call Service Center (352) 787-1323

1,291 Reviews of Plaza Cadillac - Service Center

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February 26, 2023

Spent 2 hours in the waiting room only to find out nothing could be done because parts were missing out of the box. Now I have to come back and waste another morning. More

by billgott
Recommend Dealer
No
Employees Worked With
Service
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Feb 28, 2023 -

Plaza Cadillac responded

I am truly sorry that this happened to you. I am looking into it and will get back to you with some sort of compensation.

Feb 28, 2023 -

billgott responded

I'm scheduling a service appointment to finish the job, which is nothing more than putting a rubber molding around a wheel well. We will see how long I have to sit in the waiting room?

February 26, 2023

Steve Wiggins is the BEST! ! As is Harry!! Overall just great service fixing my SRX. Thanks. More

by Tomabrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Where the xxxx is your Service Dept. list??!!
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February 25, 2023

Diagnosed the problem with my Escalade and replaced my rear shock absorbers under my Certified Preowned warranty with no charges. Thanks Steve More

by doitonair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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February 23, 2023

This dealership is very professional. Completed the work in a timely manner. Harry in the service dept. goes above and beyond to make sure the customer is satisfied. The restrooms and lou More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry in the service dept.
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February 23, 2023

I have only used them for a house call to replace my battery which was a pleasant experience, I can't really comment on the service center. More

by Lemkaultd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name.
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February 21, 2023

They were prompt and courteous in the assessment of my vehicle problems. I highly recommend this dealership. More

by TRAILMASTER4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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February 19, 2023

Fast service. Parts in stock for repair. Glad I came to pizza for service and repair work More

by bbhudson1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Was on the ball
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February 17, 2023

Great service professional harry is great to the customers service department one of the reasons I bought another Cadillac More

by DJCCHOCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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February 17, 2023

Fast in fast out, took us to a restaurant than brought us back all work completed while we ate. All this with a car wash, could not ask for anything more. Service department people are great everything went More

by RBDIXON
Recommend Dealer
Yes
Employees Worked With
Worked with service departmeent
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February 16, 2023

A great team exceeded my lofty expectations and opened the schedule to repair in such a potential dangerous gas leak to my fuel tank. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiggins service team and staff
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