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This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Plaza Cadillac - Service Center
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April 21, 2023
Dealership is very clean. Steve, our service advisor is courteous and friendly. We were informed of other items that required attention. It was easy to schedule the service an Steve, our service advisor is courteous and friendly. We were informed of other items that required attention. It was easy to schedule the service and it was completed on time. The customer waiting area is comfortable. More
by fred
Verified CustomerEmployees Worked With
Service department.
April 21, 2023
I find the service good and the service manager Steve to be helpful. I enjoyed driving a Cadilac 2023 for use while mine was being serviced. be helpful. I enjoyed driving a Cadilac 2023 for use while mine was being serviced. More
by MARCIA17917
Employees Worked With
Steve in service very good and friendly.
April 18, 2023
Steve is a great service manager. He is very knowledgeable about all aspects of vehicle problems and gets service work repaired quickly and correctly. I am very, very happy with Plaza He is very knowledgeable about all aspects of vehicle problems and gets service work repaired quickly and correctly. I am very, very happy with Plaza Cadillac Service Department. More
by ggillaspie
April 16, 2023
Nice people. No pressure. We love Plaza Cadillac. Make you feel important sand care about you. No pressure. We love Plaza Cadillac. Make you feel important sand care about you. More
by MKHERSHEY52@GMAIL.COM
Employees Worked With
Rick in sales. Don't know what the mans name was in service very nice
April 11, 2023
Plaza Cadillac scheduled us in for a low tire, and it ended up needing replacement. We were so glad we purchased the tire insurance when we purchased the car last June. They even washed the car! ended up needing replacement. We were so glad we purchased the tire insurance when we purchased the car last June. They even washed the car! More
by bearsfield
Employees Worked With
Service department
April 09, 2023
Excellent and professional service. Provided loaner vehicle since we live out of town. Highly recommend Plaza Cadillac for sales and service! Provided loaner vehicle since we live out of town. Highly recommend Plaza Cadillac for sales and service! More
by JIMENEZ.HILTON
Employees Worked With
April 05, 2023
I have been coming here for service during the winter months and I find that this dealership has great customer service and will be back. months and I find that this dealership has great customer service and will be back. More
by jwbcab
Employees Worked With
April 02, 2023
Service center made an appt to put on new tire. I sat in the lounge for 2.5 hours and then they come in and tell me they don't have a tire. They said the tire should be un the next day and would ca I sat in the lounge for 2.5 hours and then they come in and tell me they don't have a tire. They said the tire should be un the next day and would call and let me know so I can schedule an appointment. A week goes br and no one calls me back. I call to see if the tire came in and they says yes its been in. I made an appt to have it put on and waited 3 hours. It is an all day event for a simple tire change. More
by RHONDA.MARDEN
Employees Worked With
Service department
