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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,291 Reviews
Call Service Center (352) 787-1323

1,291 Reviews of Plaza Cadillac - Service Center

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June 24, 2023

Friendly greeting upon arrival and explanation of what was being done was clear. My wait time was exactly what I told and my car was clean when done. Great job 👍 More

by KATIECHARD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guy but I forgot his name
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June 22, 2023

Great customer service and never have to wait long. They always answer questions and the phone. More

by Destiny
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
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June 20, 2023

Problem was taken care of very quickly -service is great and the coffee was hot More

by SSDRAIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harry
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June 19, 2023

They are always so nice and make sure my needs are met, even cleaned my XT5 before I left More

by LuLu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service Dept
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June 14, 2023

It went fine Everything got done like it should have It all was very good More

by GRANNYLMB35
Recommend Dealer
Yes
Employees Worked With
Harry
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June 11, 2023

Professional and efficient service staff. Very clean and comfortable waiting area.Dealership conveniently located for us. More

by CURADE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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June 11, 2023

I got in and out quickly. Everyone was polite and friendly and kept me informed about the situation. More

by BILLNJACQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in service dept
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June 11, 2023

great people to work with, very quick and efficient. very freindly very nice lounge area. More

by tsgt7294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2023

The Service experts always go over and above to meet our needs and keep us happy. Steve took care of us this time. He personally went out of his way to ensure our vehicle was ready for our summer trip. More

by 351951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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June 10, 2023

I am waiting for the parts to come in. It must be at least three weeks. More

by JDBRILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
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Jun 12, 2023 -

Plaza Cadillac responded

We apologize for the parts delay, many manufacturers are still dealing with supply chain or microprocessor issues that are leading to longer than expected waits. I will check on the status of your order and have our shop contact you. Thanks for your patience.

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