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This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Plaza Cadillac - Service Center
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August 10, 2023
Set an appointment, and decided to wait for my vehicle in the customer waiting room. Very nice, it had all the techie outlets necessary. It also had drinks including coffee. Upon completion of the service, the customer waiting room. Very nice, it had all the techie outlets necessary. It also had drinks including coffee. Upon completion of the service, my vehicle was washed. The service department was very professional, made me feel comfortable. More
by NPALLITTO
Verified CustomerEmployees Worked With
August 07, 2023
Service advisor was friendly and knowledgeable. Actual bill came in under estimate and completed a little faster. Quality of work seems good. Actual bill came in under estimate and completed a little faster. Quality of work seems good. More
by mjhor
Employees Worked With
Service advisor
August 02, 2023
I HAD A CHECK ENGINE LIGHT ON. I CALLED THE DEALER AND WAS ABLE TO GET IN THE NEXT DAY. THE REPAIR WAS COMPLETED QUICKLY AND MY CAR WAS WASHED AND THE INTERIOR WAS CLEANED AS WEL I CALLED THE DEALER AND WAS ABLE TO GET IN THE NEXT DAY. THE REPAIR WAS COMPLETED QUICKLY AND MY CAR WAS WASHED AND THE INTERIOR WAS CLEANED AS WELL. VERY SATISFIED More
by CTHOMP2745
Employees Worked With
July 28, 2023
Always cooperative & friendly. Does a good job explaining what the service will entail. Work with you to make convenient service time Does a good job explaining what the service will entail. Work with you to make convenient service time More
by nursebabb
Employees Worked With
John in Service Department
July 28, 2023
My service here is usually prompt and when I’m given a time estimate my car is almost always ready within 15 minutes of the estimate. I had wheel work done and was leaving the dealership in plenty of time time estimate my car is almost always ready within 15 minutes of the estimate. I had wheel work done and was leaving the dealership in plenty of time to get to my next appointment. More
by Svratect
Employees Worked With
Service
July 26, 2023
Service was awesome as usual. Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the pap Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the paperwork to apply for it. More
by Paulineoleary
Employees Worked With
Steve in Service.
July 25, 2023
Just a oil change. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. More
by billcrusingfl
Employees Worked With
Service department
July 23, 2023
Professional customer service and very responsive and attentive to my needs. Thank you and I look forward to a long relationship with Plaza Lincoln of Leesburg. attentive to my needs. Thank you and I look forward to a long relationship with Plaza Lincoln of Leesburg. More
by bohammonds
Employees Worked With
David Guzman
