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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,291 Reviews

1,291 Reviews of Plaza Cadillac - Service Center

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September 18, 2018

Battery Great job, ultra fast, and a car wash too. Clean and neat service. Great people to work with. Very attentive. Nice to have a clean car to go home in. More

by DEPENNELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Arkay, Jim Finney,
September 17, 2018

Great service. The service staff, very friendly. My service took just as long as they said it would.i would recommend Plaza Cadilac to my friends and neighbors. More

by REMOHJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Bennett
September 15, 2018

Off cycle maintenance and navigation system operation. A tree branch flew into our path during a recent storm. We were not bible to avoid running over the item and were concerned if any damage occurred und More

by JOHN.CAFARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PATRICK Bianchi. STEVEN wiggins, Russ Bennett, Greg Yager, Randy Nelson, Jonathan Molzof
September 13, 2018

Very professional. Plaza has consistently provided quality service. The staff is very professional, helpful with questions and makes every effort to make the customer h More

by jimbok44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 12, 2018

Superior Service Very efficient. I walked in, gave my name, and I was invited to sit down. Any paperwork was brought to me. Everyone was very courteous. More

by SBOGU12190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa
September 11, 2018

Excellent service Harry (especially) and his fellow associates did an excellent job during my recent visit to service. Extremely professional and friendly. This level o More

by Atsowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in service
September 11, 2018

great service , everyone was friendly and pleasant. It took a while for the parts to come in but it was not anybody's fault... Keep up the good work More

by pbianchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Yager
September 11, 2018

Excellent service Friendly, professional, efficient . They are always quick to be of good service. They washed the car and vacuumed the inside. The waiting room was c More

by DOMZINGONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2018

Oil change, tire rotation, and multi-point inspection. Great job by Plaza Cadillac. Speedy but thorough service. Very pleased! No further explanation required. Not sure why I have to add anything further t More

by MHAGEN1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have service summary with me and don't remember names... ??
September 08, 2018

key rotation I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. More

by TRAVISVAURIS
Recommend Dealer
No
Employees Worked With
Greg Yager
Sep 25, 2018 -

Plaza Cadillac responded

On behalf of the Service team here at Plaza Cadillac, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the time taken for the repair is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Greg Yager General Manager

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