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This rating includes all service center reviews, with more weight given to recent reviews.
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1,291 Reviews of Plaza Cadillac - Service Center
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October 01, 2018
Repair Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good as new and cleaned inside and out. More
by duvalldp
Verified CustomerEmployees Worked With
October 01, 2018
Always great service We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Esca We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Escalades) from Plaza. Harry is out advisor. More
by smcolivas
September 28, 2018
Speedy Service & a Car Wash too!! Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and helpful staff. More
by SMONTINI1024
Employees Worked With
Steve in Service
September 24, 2018
The office personnel were outstanding and courteous to me. The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for taking care of my car. More
by csamu3
Employees Worked With
Barry in Service.
September 22, 2018
Repeat visit same problem. 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehic 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehicle. More
by toperchuck
Employees Worked With
Harry
September 22, 2018
Service appointment . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. I will definitely continue to use plaza Cadillac it is a class establishment! More
by BETTYGOLFING
September 22, 2018
Great service Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee and donuts a great touch. More
by Blue boy
Employees Worked With
September 21, 2018
Great service and terrific loaner. Harry was terrific. Courteous and kept his word. The loaner SUV has me thinking about my next Cadillac. Loved the free car wash as well. Thanks gu Harry was terrific. Courteous and kept his word. The loaner SUV has me thinking about my next Cadillac. Loved the free car wash as well. Thanks guys. More
by bob.duncan@vistagechair.com
Employees Worked With
Harry
September 21, 2018
Very good, always as expected Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very cer Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very certious and good attitude by dealership personnel More
by EDWMD
Employees Worked With
Service tech
September 21, 2018
Trustful service You can trust that the work done. The techs answer all your questions. Very friendly and knowledgeable staff. Don't take too long to do the work You can trust that the work done. The techs answer all your questions. Very friendly and knowledgeable staff. Don't take too long to do the work More
by ctransue
Employees Worked With
Greg Yager
