Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Plaza Cadillac - Service Center
Leesburg, FL
1,329 Reviews
Today:Open today 7:30 AM - 6:00 PM
Open Now
View All Hours
Hours
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,329 Reviews of Plaza Cadillac - Service Center
Sort by
November 27, 2018
Excellent overall Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience at Plaza Cadillac. More
by JJKK1206
Verified CustomerEmployees Worked With
November 21, 2018
Always professional and knowledgeable 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the navigation. More
by MCHERNAGO
Employees Worked With
Harry in service. Very good service management person.
November 21, 2018
Safety recall The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the neede The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the needed part. More
by JOECIN3800
Employees Worked With
Harry in the service department.
November 20, 2018
Great and on time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time More
by Fran0128
Employees Worked With
John Bach
November 20, 2018
Vehicle that didn’t get washed I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I picked it up and I waited 15 minutes to have it brought from the back lot for me to pick it up. More
by Rschuh01
Employees Worked With
Greg Yager
November 16, 2018
Timely, Easy, and thorough I made my appt online and everything went as planned with just a small delay.I made my appt online and everything went as planned with just a small de I made my appt online and everything went as planned with just a small delay.I made my appt online and everything went as planned with just a small delay. More
by bensadrian
Employees Worked With
Harry
November 15, 2018
Check engine light problems Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and work Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and worked with my frustrations about it not being fixed the first and second times He was good at giving me daily updates while my vehicle was being repaired the last time More
by Lou
Employees Worked With
Steve in service
November 10, 2018
Top notch service Easy to schedule and reschedule. Prompt service. Short turn time. Took good care of car and questions. Service department was a pleasure to work with Easy to schedule and reschedule. Prompt service. Short turn time. Took good care of car and questions. Service department was a pleasure to work with. More
by HJEMMETT7
Employees Worked With
Hairless Harry A. In service.
November 10, 2018
Very friendly, extremely professional Plaza Cadillac has always has always been a class act. Everyone is always friendly and attentive and experienced. You are very informative and I left Plaza Cadillac has always has always been a class act. Everyone is always friendly and attentive and experienced. You are very informative and I left assured my vehicle would preform as it should. Thank you. More
by PEGGYRALPH6462
November 09, 2018
Exceptional Job My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professional My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professionalism we experienced at Plaza Cadillac. Our service consultant, Steve Wiggins respected our time and made the visit seamless. he is a great ambassador for this company, they need to promote him and give him a substantial raise. More
by JimZiegler
Employees Worked With
Steve Wiggins
