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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

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December 15, 2018

Service department I was preparing to leave for the holidays when my check engine light came on. I called and spoke with Steve. He said there were no openings for the More

by DLORAINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
Dec 21, 2018 -

Plaza Cadillac responded

So glad that we were able to get your vehicle into the Service Department in a timely manner. Thanks so much for the 5-Star review and your trust in Plaza Cadillac.

December 15, 2018

Love these guys. Plaza service center has always been excellent. They have always been able to pinpoint the problem and fix it on a timely manner with ver littte wait. More

by NANCYMCCLINTOCK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service gentleman at the desk. Steve.
Dec 21, 2018 -

Plaza Cadillac responded

Thanks so much Nancy for your 5-Star review.

December 14, 2018

Harry in service was great. I felt the service center did a good job just felt the cost was a little high and surprised it happened to my car. None of my friends have ever had to More

by WATERNUTSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Dec 21, 2018 -

Plaza Cadillac responded

Thanks so much for your great review. It is very much appreciated. Greg Yager General Manager

December 12, 2018

Chrome replaced, drivers seat New chrome on car appeared to be coming off. Service did replace with a chrome strip. Drivers seat for drivers 2 was unplugged . This too was also More

by SLRISTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giovanetti
Dec 21, 2018 -

Plaza Cadillac responded

So happy that we were able to take care of all of your issues. Your wonderful review is greatly appreciated. Greg Yager Plaza Cadillac

December 10, 2018

Excellent Service Can’t say enough about the service department in general and in particular service advisor Steve Wiggins. Steve worked on my navigation system proble More

by Caddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
Dec 21, 2018 -

Plaza Cadillac responded

So glad we were able to resolve your issue. Thanks so much for your wonderful review. Greg Yager General Manager

December 10, 2018

Excellent Service Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representat More

by Giulia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Harry in service
Dec 21, 2018 -

Plaza Cadillac responded

Your business and fantastic review is greatly appreciated. Greg Yager Plaza Cadillac

December 09, 2018

Absolutely tops! They give you fast and professional attention. Always courteous service with all the details up front. Very friendly and they make you feel important More

by Dannyd516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Harry the service advisers
Dec 21, 2018 -

Plaza Cadillac responded

Happy that you had a great experience at Plaza Cadillac. Thanks for the great review. Greg Yager Plaza Cadillac

December 08, 2018

Roadside Assistance Friendly and prompt. Fixed the issue promptly as we were 2 1/2 hours from home and needed assistance. Thank you for helping out a stranded family. More

by JCollinsRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roadside assistance
December 08, 2018

Warranty and normal service The service department is very courteous and responsive. The service performed on my ATS was excellent I have been to Plaza Cadillacs in the past, More

by johnfrichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
December 08, 2018

Cue Screen Very helpful and sensitive to my prior concerns with my Cue screen. Called GM and neogiated reduced amount to replace screen for me. Thankful for Ste More

by Ms Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Service department
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