1,329 Reviews of Plaza Cadillac - Service Center
Service department I was preparing to leave for the holidays when my check engine light came on. I called and spoke with Steve. He said there were no openings for the I was preparing to leave for the holidays when my check engine light came on. I called and spoke with Steve. He said there were no openings for the next two days. I explained my situation and he worked me in. The service department resolved my problem and I was on my way to visit grandchildren for Christmas. Great job Steve and service department. This is the second time your service department has exceeded my expectations. More
Love these guys. Plaza service center has always been excellent. They have always been able to pinpoint the problem and fix it on a timely manner with ver littte wait. Plaza service center has always been excellent. They have always been able to pinpoint the problem and fix it on a timely manner with ver littte wait. They keep you informed also. More
Harry in service was great. I felt the service center did a good job just felt the cost was a little high and surprised it happened to my car. None of my friends have ever had to I felt the service center did a good job just felt the cost was a little high and surprised it happened to my car. None of my friends have ever had to have work like that done with mileage of way over 100, 000. Also my sun roof has problems and none of the other GM cars or cadallic. More
Chrome replaced, drivers seat New chrome on car appeared to be coming off. Service did replace with a chrome strip. Drivers seat for drivers 2 was unplugged . This too was also New chrome on car appeared to be coming off. Service did replace with a chrome strip. Drivers seat for drivers 2 was unplugged . This too was also taken care of. More
Excellent Service Can’t say enough about the service department in general and in particular service advisor Steve Wiggins. Steve worked on my navigation system proble Can’t say enough about the service department in general and in particular service advisor Steve Wiggins. Steve worked on my navigation system problem until he was able to resolve the issue. That is the reason I will purchase my next Cadillac from Plaza Cadillac. More
Excellent Service Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representat Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representatives and a direct reflection on the dealership. Have always received first class service. Thank you! More
Absolutely tops! They give you fast and professional attention. Always courteous service with all the details up front. Very friendly and they make you feel important They give you fast and professional attention. Always courteous service with all the details up front. Very friendly and they make you feel important every visit. Truly a great experience. More
Roadside Assistance Friendly and prompt. Fixed the issue promptly as we were 2 1/2 hours from home and needed assistance. Thank you for helping out a stranded family. Friendly and prompt. Fixed the issue promptly as we were 2 1/2 hours from home and needed assistance. Thank you for helping out a stranded family. More
Warranty and normal service The service department is very courteous and responsive. The service performed on my ATS was excellent I have been to Plaza Cadillacs in the past, The service department is very courteous and responsive. The service performed on my ATS was excellent I have been to Plaza Cadillacs in the past, with good service each time More
Cue Screen Very helpful and sensitive to my prior concerns with my Cue screen. Called GM and neogiated reduced amount to replace screen for me. Thankful for Ste Very helpful and sensitive to my prior concerns with my Cue screen. Called GM and neogiated reduced amount to replace screen for me. Thankful for Steve helpinng me. More