Plaza Cadillac - Service Center

Amazing customer service Very helpful and considerate. Stephen and Harry have always been very gracious and timely with contacting us regarding our vehicle. My vehicle has be Very helpful and considerate. Stephen and Harry have always been very gracious and timely with contacting us regarding our vehicle. My vehicle has been in several times and the prompt and courteousness they always show when I know they have been agitated but never has shown it. More

Excellent ... employees are very nice... Always treating you with the upmost respect. Making sure that your experience at the dealership is a pleasant one. I am happy that I purchased my veh Always treating you with the upmost respect. Making sure that your experience at the dealership is a pleasant one. I am happy that I purchased my vehicle there. More

Work completed in a timely manner and very professional and The reason I gave the ratings that I gave is due to the fact that I've also had experience with another dealership in Ocala which I will not name but The reason I gave the ratings that I gave is due to the fact that I've also had experience with another dealership in Ocala which I will not name but it was definitely a Cadillac dealership and the service that I got there was so poor I actually thought I would never want to own another Cadillac then I visited the Plaza Cadillac of Leesburg where it was a totally different experience they restored my faith in Cadillac once again I recommend Plaza Cadillac to anyone who I come in contact with and they're looking for Cadillac More

Oil Change Great, attentive Cadillac service. Very good dealership with attention to every detail. Harry the service writer is amazing. Excellent place to get an Great, attentive Cadillac service. Very good dealership with attention to every detail. Harry the service writer is amazing. Excellent place to get anything done on your Cadillac in a clean, modern dealership. Makes you remember why you bought a Cadillac in the first place. More

Service Your service facility is top notch! Always on time and the technicians are excellent! Always a pleasure to have friendly competent service performed Your service facility is top notch! Always on time and the technicians are excellent! Always a pleasure to have friendly competent service performed on our vehicles! More

Took in for oil change tire rotation top notch Top notch people always treat you well worth the wait time to get your car done as long as I come to Florida I will be back Top notch people always treat you well worth the wait time to get your car done as long as I come to Florida I will be back More

Great Customer Service Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed ou Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed out battery in fob remote and shared information on cell phone/device car charger and cables that works for our phones.. More

Fuzzy Cameras I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at night More

Tint, protective coating, cargo mat Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time pro Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time promised. The car looks magnificent More

Kenny did a good job taking care of my car Oil change. Tire rotation and car wash all done well. Staff was friendly Not much to say when you are having service done and the work appears to be Oil change. Tire rotation and car wash all done well. Staff was friendly Not much to say when you are having service done and the work appears to be well done. More