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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,291 Reviews

1,291 Reviews of Plaza Cadillac - Service Center

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September 17, 2023

Service is always been great never had a problem, very reliable, and very honest, replace to do business More

by WVILLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
September 16, 2023

I have been using your dealership for over 10 years and you have taken care of my car always. More

by david_greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I've purchased and serviced 3 Cadillacs from this dealership, so they must be doing something right! More

by shunterfl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service writer, I don't know his name., Jonathan Molzof
September 10, 2023

I choose this dealership because it was the closest to me. Reason was to stop the recall notices from being sent every 90 days or so. What a disappointment, micro sized showroom and crowded waiting ar More

by Jim
Recommend Dealer
No
Employees Worked With
Didn't work with any of the people listed.
Sep 11, 2023 -

Plaza Cadillac responded

Hi Jim, thanks for your feedback. I apologize for the handprint, and I will ask your service advisor to send the inspection results to you. Please send a private message via this site with your contact information. As to the showroom comments, we are very excited about the new LYRIQ EV but have no control over Cadillac's vehicle design (the "painted on grill" you mentioned). The hood on the other vehicle was most likely open so we could ensure it was fully charged to provide a quality demonstration to our customers, it's a necessary part of having cars inside that aren't charged by the engine running. I hope the rest of your visit went well, and we look forward to serving you in the future.

September 05, 2023

your charges were too much for job done. Work completed in less 45 min and the cost plus parts were over $200.00 I have nothing to compare it with but still, its too much. More

by ELONWEBB409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
September 02, 2023

Harry is very considerate and professional always aiming to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya i More

by shaneshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry A , Jonathan Molzof
August 19, 2023

Tire repair was careless- tire Whitehall was scared and marked. Very dirty. Hopefully, I can have it cleaned up. More

by HENRYE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry-in service =5 star
August 17, 2023

Quick,thorough,precise,friendly, knowledgeable, always helpful and provides answers to any questions you may have. More

by 349HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
August 15, 2023

Cadillac has a high standard of quality Plaza Cadillac holds that standard better than most dealerships do in Florida More

by raptor00010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service department
August 12, 2023

It was my first visit and I was impressed with the quality and professionalism received from everyone! More

by WOODSCRAIG92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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