Plaza Cadillac - Service Center

Broken compiter screen Planned, quick, efficient and friendly service. Greeted quickly. Waiting area nice and clean. Could have used more donuts but maybe it was better that Planned, quick, efficient and friendly service. Greeted quickly. Waiting area nice and clean. Could have used more donuts but maybe it was better that they were gone. Lol More

Service Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty More

Service is always top notch Live in Michigan in the summer Leesburg in the winter always great service at Plaza Cadillac great lobby for waiting on ur car always up date car prog Live in Michigan in the summer Leesburg in the winter always great service at Plaza Cadillac great lobby for waiting on ur car always up date car progress More

Very customer centric service dept. They impress me each time I’m there. This time they checked my service record to ensure all maintenance was performed before my premium warranty expi They impress me each time I’m there. This time they checked my service record to ensure all maintenance was performed before my premium warranty expired. I didn’t think of that. More

A problem with the fuel line Brought the car in at 8:30. by 11:00 a tecniician had examined it and the problem was fully explained by Steve. I was very satisfied with Steve's r Brought the car in at 8:30. by 11:00 a tecniician had examined it and the problem was fully explained by Steve. I was very satisfied with Steve's recommendations. I left the car overnight and a gentleman named Jim drove me home. Jim was very courteous. I picked up the car on Friday and it was a great working order. More

Total package of service I'm visiting the Villages and didn't know who to call to service my car after the Service Stabilizer icon flashed on the screen. I chose Plaza Cadilla I'm visiting the Villages and didn't know who to call to service my car after the Service Stabilizer icon flashed on the screen. I chose Plaza Cadillac because it was close but didn't know anything about the dealership. The service department and customer service were outstanding. I felt they took good care of me and my car was repaired in a timely manner. Thanks,Plaza Cadillac. More

Service during and after the sale Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for review by Service Dept. They did an inspection & ordered parts for repair & gave us a date to return. On that date they discovered that additional parts needed to be ordered so they gave us a 2019 CTS to drive while they kept the 2016 & waited for additional parts. Very smooth operation here & everyone is friendly & professional. More

car service I had no appointment but Steve was able to get my car in to replace the front hub bearings. This kind of service is amazing. I had no appointment but Steve was able to get my car in to replace the front hub bearings. This kind of service is amazing. More

very pleased went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. More

Damaged paint Asked them to check the lift gate on my SRX. Having issues at times going up and down on Friday 2/1. Went to see if it worked any better that evenin Asked them to check the lift gate on my SRX. Having issues at times going up and down on Friday 2/1. Went to see if it worked any better that evening and noticed a cluster of scratches on the lift gate. Will call first thing Monday AM to report. Car was not detailed upon delivery. Was told verbally that the Cue System was shot and they had to order a whole new one, yet the paperwork says they are ordering a part for it?? More