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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

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March 07, 2019

Worst Experience Timeless don't care about anything they broke front bumper everything was not tight no nails take 2 days for no reason I hate Cadillac because of them More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 08, 2019 -

Plaza Cadillac responded

Sam, sorry to hear that you were not happy with your experience here at Plaza Cadillac. Please feel free to contact Patrick Bianchi, Service Director to discuss this situation directly with him. We have record of a visit under the name of Sam. Thanks so much. Greg Yager General Manager

March 02, 2019

My Plaza Experience Leesburg Plaza Cadillac was exceptionally great, the staff was very helpful and friendly made me feel like family. Plus my car was cleaned, hanks guys More

by WOOD32PETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, great personality!
Mar 04, 2019 -

Plaza Cadillac responded

So glad to hear that your experience met your expectations. Thanks so much for your business and your positive review of our dealership. Greg Yager General Manager

March 01, 2019

Dealing with Steve!! I came in for service on my wife’s Cadillac CTS, and I was treated like I was Steve’s uncle. He did such a great job for me, when I left I hugged his More

by Snappyknappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, Greg Yager, Christopher Ballard, Teresa Matey
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for the great review. It is our pleasure to be of service and I will make sure that Steve and Harry know that you are a very satisfied customer. Greg Yager General Manager

March 01, 2019

Service Worked me in within a day. Changed oil, rotation of tires, fluids and washed , plus vacuumed. Was great! Had this done here before heading home. More

by HKRISHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giovanetti
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for your business and the great review. Greg Yager General Manager

February 28, 2019

Thanks for fixing After a tire rotation, one of the tire sensors failed. I called that day and they fixed it the next. Plaza Cadillac made it right. Thanks. More

by RONGARNER.COLORADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Mar 01, 2019 -

Plaza Cadillac responded

Sorry that you had to return but happy that we were able to make it right with you. Thanks so much for your business. Greg Yager General Manager

February 23, 2019

Indiana Being from out of state and needing service raises concerns. The Service Advisor, Steve Wiggins, was very polite and helpful. My repair was taken ca More

by Indiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
Feb 25, 2019 -

Plaza Cadillac responded

So glad that we were able to take care of your service needs. We are here for you in time of need. Thanks so much for business and great review. Greg Yager General Manager

February 22, 2019

New tires & warranty follow up Matched tires $ for tire I selected & followed up on repeat warranty issue. Always prompt honest & friendly. Provided rental when service delayed to More

by Chippy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry A
Feb 23, 2019 -

Plaza Cadillac responded

Glad we were able to meet all of your tire needs here at Plaza Cadillac. We appreciate your wonderful review and more importantly your patronage. Greg Yager General Manager

February 21, 2019

Excellent roadside assistance I was on vacation in the Villages and 1 morning my car wouldn't start. Plaza Cadillac sent roadside assistance. Alan was there in 30 minutes. He chan More

by pakenyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan in service.
Feb 22, 2019 -

Plaza Cadillac responded

So glad to hear that we were able to take care of your battery needs in a timely manner. Please call us any time that we can be of service. We are here to serve you. Thanks so much for your great review. Greg Yager General Manager

February 21, 2019

Always happy with my service at Plaza Cadillac. Fast and friendly service is my experience with Plaza Cadillac. They make you feel at home in their waiting area while your vehicle is getting worked More

by H2Con
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Patrick in service
Feb 22, 2019 -

Plaza Cadillac responded

Thanks so much for your wonderful review. Your patronage is greatly appreciated. Greg Yager General Manager

February 21, 2019

Prompt Service I had to be towed and from the moment we arrived, the staff in the Service Department were correcting my problem within 5 min. Very courteous Staff! More

by SUSANSPIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Plaza Cadillac responded

Susan, I am glad to here that the Service Department staff was able to take care of your needs in a timely manner. Thanks for your great review as well. Greg Yager General Manager

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