Plaza Cadillac - Service Center

Warranty-related items Steve Wiggins was very helpful in assisting me in addressing some warranty items on my 2019 XTS. I look forward to having my Cadillac serviced at Pla Steve Wiggins was very helpful in assisting me in addressing some warranty items on my 2019 XTS. I look forward to having my Cadillac serviced at Plaza Cadillac going forward. More

7500 mile check-up Everyone is courteous and thorough. In addition, my car came back “sparkling” clean! A great service department. Have always been pleased with the Everyone is courteous and thorough. In addition, my car came back “sparkling” clean! A great service department. Have always been pleased with the service here. More

Oil change, tire rotation, multi-point inspection. As usual, the Service department was very courteous and friendly. Very pleased with thoroughness of the work completed. The only negative: I saw that As usual, the Service department was very courteous and friendly. Very pleased with thoroughness of the work completed. The only negative: I saw that the work was done but the service reps were busy with other customers and weren’t able to check me out promptly. More

Consistently courteous. Job gets done! This is the third Cadillac I have bought here. Service handling has always been great. The team answers all questions and ensures that the issues are This is the third Cadillac I have bought here. Service handling has always been great. The team answers all questions and ensures that the issues are handled and the guest is treated with respect. More

Caring and efficient I had a touch screen problem and stopped in Plaza without an appointment. Harry immediately identified the problem and solution, a new part was order I had a touch screen problem and stopped in Plaza without an appointment. Harry immediately identified the problem and solution, a new part was ordered and I was on my way home. More

Harry and Glen Been going to Plaza for years. Harry in Service is super freindly,curtious. Glen works on my vehicles and is sure to cover any problems and personal Been going to Plaza for years. Harry in Service is super freindly,curtious. Glen works on my vehicles and is sure to cover any problems and personally sometimes explains to me problem when asked. More

Everything you would expect from a luxury car dealer. Perfec Ease of making an appointment. Appointment was executed as scheduled. No oversell and a clean car when finished. Fast friendly service served with cof Ease of making an appointment. Appointment was executed as scheduled. No oversell and a clean car when finished. Fast friendly service served with coffee and donuts. More

Regular service. Was easy check in and service was quick and then washed and out. Had regular scheduled service to prepare for a visit to AL and NC in April. Thanks Was easy check in and service was quick and then washed and out. Had regular scheduled service to prepare for a visit to AL and NC in April. Thanks More

First time visit We moved from Asheville to the Villages. Have a wonderful dealer there and was not expecting to be as pleased as with my Asheville dealer. I was, than We moved from Asheville to the Villages. Have a wonderful dealer there and was not expecting to be as pleased as with my Asheville dealer. I was, thank you. I think my service rep was John, however, both were very easy to work with. Yes, I like my new dealership. More

Low battery check up Battery would not hold a charge while we were out of town. After they checked everything out it was determined that the car was talking to it’s self d Battery would not hold a charge while we were out of town. After they checked everything out it was determined that the car was talking to it’s self doing a check on systems. It was with this information that it was determined that when you are out of town don’t take your car to the airport parking lot as the car will be dead when you return. Otherwise put a trickle charger on it while you are gone. More