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This rating includes all service center reviews, with more weight given to recent reviews.
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1,292 Reviews of Plaza Cadillac - Service Center
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January 30, 2019
Professional and efficient as always I brought my 2003 Corvette in for an oil change, transmission fluid change and wiper blades. All completed to my satisfaction. Also had car washed. I brought my 2003 Corvette in for an oil change, transmission fluid change and wiper blades. All completed to my satisfaction. Also had car washed. Fine job. More
by ITZFUN03
Verified CustomerEmployees Worked With
Harry Akarcay
January 29, 2019
Warranty Battery Replacement From start to finish my experience was wonderful! Harry and Steve, the service writers, were awesome! I called with a dead battery and they worked m From start to finish my experience was wonderful! Harry and Steve, the service writers, were awesome! I called with a dead battery and they worked me right in and I was out in about 90 minutes. Everyone I encountered was friendly, is gracious and professional. I would definitely recommend Plaza Cadillac! More
by Jamie G
Employees Worked With
Harry, Steve (both service writers). Bob (tech who took care of my car).
January 29, 2019
Very professional staff. Through and explain details. Very happy with the staff. Professional, through.and prompt. When I called for service they got me in right away. You were unable to do the necessary Very happy with the staff. Professional, through.and prompt. When I called for service they got me in right away. You were unable to do the necessary work and sent to the proper service More
by Bonnie1234
Employees Worked With
Christopher Ballard
January 24, 2019
professional Cordial, knowledgeable desk staff. Throrough and timely service staff and loved the free wash. Wait was acceptable for work being performed with a com Cordial, knowledgeable desk staff. Throrough and timely service staff and loved the free wash. Wait was acceptable for work being performed with a comfortable setting. More
by PMACGRATH
Employees Worked With
Larry
January 23, 2019
Transmission repair Our transmission failed between Christmas and New Year and Steve from the service department was very helpful and professional. I live 59 miles away Our transmission failed between Christmas and New Year and Steve from the service department was very helpful and professional. I live 59 miles away but would definitely purchase from Plaza again. More
by DWH1211
Employees Worked With
Steve, Greg Yager
January 22, 2019
Excellent service The Service dept is very knowledgeable in understanding what my car was needing, courtesy in making sure I had a car to drive, very respectful as well The Service dept is very knowledgeable in understanding what my car was needing, courtesy in making sure I had a car to drive, very respectful as well as with super customer service More
by PAMELARATCLIFF
Employees Worked With
Harry and Steve
January 22, 2019
Service was excellent Service was quickly done and the service manager, Patrick, was very accommodating. Athena, the cashier, was courteous and professional, and explained Service was quickly done and the service manager, Patrick, was very accommodating. Athena, the cashier, was courteous and professional, and explained everything. I will definitely return with future needs. More
by Satisfied customer
Employees Worked With
Patrick and Athena
January 21, 2019
Recall on steering of 2013 ATS I have never had an issue with anything on my 2013 Caddy, but received a notification to bring it in for tightening of bolts (?) on the steering. It w I have never had an issue with anything on my 2013 Caddy, but received a notification to bring it in for tightening of bolts (?) on the steering. It was done , at no charge to me, efficiently and in a reasonable amount of time. More
by MAGGIE.Fraser62379
January 16, 2019
Completely Satisfied Work yesterday was done in normal time and the car was left very clean on the outside and inside. I dealt with Steve and Harry, both of whom are know Work yesterday was done in normal time and the car was left very clean on the outside and inside. I dealt with Steve and Harry, both of whom are knowledgeable, friendly, and professional. I returned today with a couple of items which I thought were computer glitches but learned it was operator error dealing with the computer magic in the car. Their explanation was clear and spot on. Problem solved. Thanks. Robert L. More
by Roboat
Employees Worked With
Didn't deal with any of the employees listed above. Dealt with Harry and Steve in the Service Dept.
January 16, 2019
Outstanding! Service advisors, Steve and Harry were extremely professional. Steve was extremely thorough in his explanation of service and made sure we were comple Service advisors, Steve and Harry were extremely professional. Steve was extremely thorough in his explanation of service and made sure we were completely satisfied. Thank you Plaza Cadillac. More
by Carguy
Employees Worked With
Steve and Harry in service.
