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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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February 21, 2019

Excellent roadside assistance I was on vacation in the Villages and 1 morning my car wouldn't start. Plaza Cadillac sent roadside assistance. Alan was there in 30 minutes. He chan More

by pakenyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan in service.
Feb 22, 2019 -

Plaza Cadillac responded

So glad to hear that we were able to take care of your battery needs in a timely manner. Please call us any time that we can be of service. We are here to serve you. Thanks so much for your great review. Greg Yager General Manager

February 21, 2019

Always happy with my service at Plaza Cadillac. Fast and friendly service is my experience with Plaza Cadillac. They make you feel at home in their waiting area while your vehicle is getting worked More

by H2Con
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Patrick in service
Feb 22, 2019 -

Plaza Cadillac responded

Thanks so much for your wonderful review. Your patronage is greatly appreciated. Greg Yager General Manager

February 21, 2019

Prompt Service I had to be towed and from the moment we arrived, the staff in the Service Department were correcting my problem within 5 min. Very courteous Staff! More

by SUSANSPIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Plaza Cadillac responded

Susan, I am glad to here that the Service Department staff was able to take care of your needs in a timely manner. Thanks for your great review as well. Greg Yager General Manager

February 19, 2019

Broken compiter screen Planned, quick, efficient and friendly service. Greeted quickly. Waiting area nice and clean. Could have used more donuts but maybe it was better that More

by DeeNick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Steve in service
Feb 20, 2019 -

Plaza Cadillac responded

Thanks so much for your wonderful review of the dealership experience. We appreciate your business very much. Greg Yager General Manager

February 16, 2019

Service Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty More

by RACRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2019 -

Plaza Cadillac responded

Thanks so much for your business. I apologize for not meeting your expectations for the car wash. We look forward to providing you better service in the future. Greg Yager Plaza Cadillac

February 16, 2019

Service is always top notch Live in Michigan in the summer Leesburg in the winter always great service at Plaza Cadillac great lobby for waiting on ur car always up date car prog More

by Caddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
Feb 16, 2019 -

Plaza Cadillac responded

Thanks so much for your fantastic review. We appreciate your business very much. Greg Yager Plaza Cadillac

February 15, 2019

Very customer centric service dept. They impress me each time I’m there. This time they checked my service record to ensure all maintenance was performed before my premium warranty expi More

by dmkempa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 16, 2019 -

Plaza Cadillac responded

Thanks so much for your patronage and your wonderful review. Greg Yager Plaza Cadillac

February 10, 2019

A problem with the fuel line Brought the car in at 8:30. by 11:00 a tecniician had examined it and the problem was fully explained by Steve. I was very satisfied with Steve's r More

by CARMNBUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins,
Feb 11, 2019 -

Plaza Cadillac responded

Thanks so much for your giving us the chance to service your vehicle. Your great review is also very much appreciated. Greg Yager General Manager

February 09, 2019

Total package of service I'm visiting the Villages and didn't know who to call to service my car after the Service Stabilizer icon flashed on the screen. I chose Plaza Cadilla More

by Abbygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Feb 09, 2019 -

Plaza Cadillac responded

Thanks so much for your trust in Plaza Cadillac. Your review is greatly appreciated. Greg Yager General Manager

February 09, 2019

car service I had no appointment but Steve was able to get my car in to replace the front hub bearings. This kind of service is amazing. More

by Hornet12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wggins
Feb 09, 2019 -

Plaza Cadillac responded

So glad that we were able to take care of your service needs in a timely manner. Thanks so much for your business and great review. Greg Yager General Manager

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