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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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March 16, 2019

Regular service. Was easy check in and service was quick and then washed and out. Had regular scheduled service to prepare for a visit to AL and NC in April. Thanks More

by JACOHN3062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Plaza Cadillac responded

Prompt and courteous service is our goal here at Plaza Cadillac. Thanks so much for the great review and save travels. Greg Yager General Manager

March 14, 2019

First time visit We moved from Asheville to the Villages. Have a wonderful dealer there and was not expecting to be as pleased as with my Asheville dealer. I was, than More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 16, 2019 -

Plaza Cadillac responded

Pat, first of all, Welcome to Central Florida. We realize that you have choices when it comes to your automobile dealership and we are thankful that Plaza Cadillac was your dealer of choice. Thanks so much for the great review. We value your business and look forward to serving you in the future. Greg Yager General Manager

March 09, 2019

Low battery check up Battery would not hold a charge while we were out of town. After they checked everything out it was determined that the car was talking to it’s self d More

by ALICEG65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Mar 11, 2019 -

Plaza Cadillac responded

Alice, happy to hear that we were able to get to the root of the problem and advise you accordingly. Thanks so much for your business and patronage to Plaza Cadillac. Greg Yager General Manager

March 07, 2019

Worst Experience Timeless don't care about anything they broke front bumper everything was not tight no nails take 2 days for no reason I hate Cadillac because of them More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 08, 2019 -

Plaza Cadillac responded

Sam, sorry to hear that you were not happy with your experience here at Plaza Cadillac. Please feel free to contact Patrick Bianchi, Service Director to discuss this situation directly with him. We have record of a visit under the name of Sam. Thanks so much. Greg Yager General Manager

March 02, 2019

My Plaza Experience Leesburg Plaza Cadillac was exceptionally great, the staff was very helpful and friendly made me feel like family. Plus my car was cleaned, hanks guys More

by WOOD32PETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, great personality!
Mar 04, 2019 -

Plaza Cadillac responded

So glad to hear that your experience met your expectations. Thanks so much for your business and your positive review of our dealership. Greg Yager General Manager

March 01, 2019

Service Worked me in within a day. Changed oil, rotation of tires, fluids and washed , plus vacuumed. Was great! Had this done here before heading home. More

by HKRISHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giovanetti
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for your business and the great review. Greg Yager General Manager

March 01, 2019

Dealing with Steve!! I came in for service on my wife’s Cadillac CTS, and I was treated like I was Steve’s uncle. He did such a great job for me, when I left I hugged his More

by Snappyknappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, Greg Yager, Christopher Ballard, Teresa Matey
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for the great review. It is our pleasure to be of service and I will make sure that Steve and Harry know that you are a very satisfied customer. Greg Yager General Manager

February 28, 2019

Thanks for fixing After a tire rotation, one of the tire sensors failed. I called that day and they fixed it the next. Plaza Cadillac made it right. Thanks. More

by RONGARNER.COLORADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Mar 01, 2019 -

Plaza Cadillac responded

Sorry that you had to return but happy that we were able to make it right with you. Thanks so much for your business. Greg Yager General Manager

February 23, 2019

Indiana Being from out of state and needing service raises concerns. The Service Advisor, Steve Wiggins, was very polite and helpful. My repair was taken ca More

by Indiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
Feb 25, 2019 -

Plaza Cadillac responded

So glad that we were able to take care of your service needs. We are here for you in time of need. Thanks so much for business and great review. Greg Yager General Manager

February 22, 2019

New tires & warranty follow up Matched tires $ for tire I selected & followed up on repeat warranty issue. Always prompt honest & friendly. Provided rental when service delayed to More

by Chippy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry A
Feb 23, 2019 -

Plaza Cadillac responded

Glad we were able to meet all of your tire needs here at Plaza Cadillac. We appreciate your wonderful review and more importantly your patronage. Greg Yager General Manager

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