1,292 Reviews of Plaza Cadillac - Service Center
Excellent Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experien Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experience Rick was our original salesman. More
Premium Customer service My car wouldn’t start and was flashing messages. A tech was sent to my home the same day and replaced the battery...which took care of the issues :-) My car wouldn’t start and was flashing messages. A tech was sent to my home the same day and replaced the battery...which took care of the issues :-) More
Best dealership ever Awesome team in dealer ship love how they take there customers will definitely will bring all my vehicles here for services and will recommend my fami Awesome team in dealer ship love how they take there customers will definitely will bring all my vehicles here for services and will recommend my family and friends More
Steve, my service advisor did excellent job. Worked me in and recommending a set of tires that were excellent and in my price range. I will return for service because of the honesty of this plaza Worked me in and recommending a set of tires that were excellent and in my price range. I will return for service because of the honesty of this plaza employee.. More
Steve and Harry are the best service agents I have ever met. Steve and Harry are always professional, efficient, caring and patient. They keep the customers informed throughout the visit as well. Cannot say enou Steve and Harry are always professional, efficient, caring and patient. They keep the customers informed throughout the visit as well. Cannot say enough about their respectful attitudes. More
Steve is awesome and has great customer service. Made the appointment thru the Cadillac app. Went in on Thursday and Steve took care of everything with no hassle or delay. Had my car serviced with Made the appointment thru the Cadillac app. Went in on Thursday and Steve took care of everything with no hassle or delay. Had my car serviced with all fluid exchange, oil change, air filter, tire rotation and it drives like it did when I bought it new. Thank you! More
Everyone is very friendly but service is slow That sums it up. Did not ask for car wash. I just came from a car wash. However, I was impressed that none of my channels were changed or my dash item That sums it up. Did not ask for car wash. I just came from a car wash. However, I was impressed that none of my channels were changed or my dash items. In that regard A plus! I just don’t recommend service. It’s not a negative. More
In & Out in Record Time My wife had an appointment to have our Cadillac’s oil & filter changed and it’s tires rotated. Our car was ready before she finished her cup of coffe My wife had an appointment to have our Cadillac’s oil & filter changed and it’s tires rotated. Our car was ready before she finished her cup of coffee. Wow! Plaza Cadillac’s Service Department was thorough and quick. Great job, Everyone! More
Personable, professional Friendly greeting at staging area then directed me to service dept where Steve & Harry ensured that I was waited on. I was here for service only & not Friendly greeting at staging area then directed me to service dept where Steve & Harry ensured that I was waited on. I was here for service only & not for sales. My 2nd time here with my wife’s SRX. I plan on doing business here period. No complaints. More
Oil Change Very satisfied with the service. The service tech Steve Wiggens was very informative on the progress on my Cadillac SRX. Looking foward to working wit Very satisfied with the service. The service tech Steve Wiggens was very informative on the progress on my Cadillac SRX. Looking foward to working with him in the near future. Thanks again. More