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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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June 01, 2019

Excellent Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experien More

by Sa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019

Premium Customer service My car wouldn’t start and was flashing messages. A tech was sent to my home the same day and replaced the battery...which took care of the issues :-) More

by Janelleheidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2019

Best dealership ever Awesome team in dealer ship love how they take there customers will definitely will bring all my vehicles here for services and will recommend my fami More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, Amanda Head
May 16, 2019

Steve, my service advisor did excellent job. Worked me in and recommending a set of tires that were excellent and in my price range. I will return for service because of the honesty of this plaza More

by Gary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 13, 2019

Steve and Harry are the best service agents I have ever met. Steve and Harry are always professional, efficient, caring and patient. They keep the customers informed throughout the visit as well. Cannot say enou More

by FAITH90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
May 11, 2019

Steve is awesome and has great customer service. Made the appointment thru the Cadillac app. Went in on Thursday and Steve took care of everything with no hassle or delay. Had my car serviced with More

by M.Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 10, 2019

Everyone is very friendly but service is slow That sums it up. Did not ask for car wash. I just came from a car wash. However, I was impressed that none of my channels were changed or my dash item More

by Caddydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin; Steve
May 15, 2019 -

Plaza Cadillac responded

sorry for the negative service. we wash all cars unless you tell us not to. has been policy for a long time. all washes are hand done and do take time so again sorry for long service.

May 10, 2019

In & Out in Record Time My wife had an appointment to have our Cadillac’s oil & filter changed and it’s tires rotated. Our car was ready before she finished her cup of coffe More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Ackery
May 07, 2019

Personable, professional Friendly greeting at staging area then directed me to service dept where Steve & Harry ensured that I was waited on. I was here for service only & not More

by f16engmgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve & Harry service dept
May 04, 2019

Oil Change Very satisfied with the service. The service tech Steve Wiggens was very informative on the progress on my Cadillac SRX. Looking foward to working wit More

by troz53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggens
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